Forum Discussion

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Re: [Solved] No option to go to work

Hi everyone,

If your game had this issue, updating to yesterday's version is not going to help, that's why I'm asking you to reach one of our advisers. Sorry if my question was not clear enough: what I was asking you to let me know is if the issue started to happen for you after having already updated the game.

So please, if you have this problem, contact one of our advisers either from inside the game or through EA Help. When selecting a topic, choose: Technical support > Game progress issues. Explain to them you cannot start career events with your Sims on The Sims Mobile or link this thread to advisers so you don't need to explain yourselves again. If you decide to contact through EA Help, you should include your player ID, as our advisers will need that and it will make things faster: https://answers.ea.com/t5/Game-Information/Guide-How-to-find-your-player-ID-in-The-Sims-Mobile/td-p/6052511

If you have already opened a case following these steps, give our team time to get to your case. They will reply as soon as possible.

Thank you!

-Mai

2 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Product: The Sims Mobile
    Platform:Android Phone
    List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 2
    OS Version 8.0
    Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003425786047
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Players going to work but no work bubble or event able to be selected. Players trying to do their hobby but no event showing when clicking the hobby.
    What do you expect to see? My characters should be able to go to work and do the hobby. 2 of my characters are unable to return to work and 1 of them is now unable to do the guitar hobby. I can click on items and earn experience for the event but it goes to an invisible bar at the bottom of the screen. I click on guitar and no event shows up for me to earn experience.
    Connection Type Mobile
    Please select your region North America
    Country United States
    Additional feedback

    ‌

    First screenshot: Sim is at work but no work bubbles appear and cannot start event.

    Second screenshot: Sim is attempting to continue guitar hobby but no event shows up when clicking guitar. I even bought the intermediate guitar to see if that was the problem. 

    Third screenshot: Sim cannot start work event.

    This has been happening for 2 days and it's very frustrating as I need these events to make money and advance levels.

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,626 PostsLatest Activity: 8 years ago