Re: The Sims Mobile Game reset
And I made this account with the same gmail to get help so now is it my player ID?😞
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4 Replies
You need to contact an EA advisor.
You should send in a Help Ticket from your in-game account. Advisors need mobile players to do this because in-game mobile tickets bring through needed details. Contacting by any other method will only delay support and you'll be asked to go back and send in an in-game help ticket. Also worth noting that sending in help tickets from the mobile in-game account ensures the tickets go through to the mobile advisors directly who'll be far more informed.
But it's not a problem from me ots like a bug frome game I should connect the game I have linked to my account not the last account I played plus I cant complete that leraning stuf in first game it has a pm telling me Bella can't chat now.. I can't even continue by a new game developers should change the way of returning accounts
I had a nice home there but now all is gone☹️
And I can't bring things back with my gmail what else can I do then?☹️
thanks for help
- @pezhvak2001
From what you say, I can tell you have issues with your game progress. That is one of the situations in which you should ask for help from an EA advisor.
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