retired sims still roaming in town or my home

Product: The Sims Mobile
Platform:Android
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) redmi note 12 pro plus
OS Version 1.0.5.0.umomixm
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? screenshots i sent
What do you expect to see? please fix
Connection Type Wifi
Please select your region Asia
Country Philippines

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2 of my retired sims is still roaming my town and home. can you help retire them?cant marry bec they old.they bugging my downtown. cant bring other sims in downtown bec sims related to the retired bug sims is on downtown