Shirt Bug Asos Fashion Event

https://help.ea.com/ca/contact-us/?product=the-sims-mobile&platform=ipad

 What platform are you using as in an iPhone and iPad or android  ?

 Are use iOS which is the iPad or an iPhone , are you connected to Game Center, Twitter, FaceBook  or EA  ?..

 “ My “game saves to Game Center  and Facebook and Twitter 

 So “ I can delete my game ”. and “reinstall the app “   Because my game is “saved ...

 If you are signed into Facebook that is where your game is going to be saved ,

 If you are  going to take the advice i have written “””””” please understand !

i am not a EA employee, this is a solution i have used

on iOS platform re: iPad / iPhone

    “”please ensure that you are connected to Game Center, Facebook Twitter or EA, “. 

as shown in photo  I have attached ,

Delete APP

 Reboot your device 

 Re-install from App Store .

“do not select  new game,   After you go through the tutorial again 

 “

make sure you are signed into Game Center  or Facebook ,(  the connection to your stored Saved game) .”

“The “downloaded “  “ new app

from APP STORE.has to have a connection to your saved game , in either Game Center,or Facebook ,

“”This is also where you can just connect to EA help directly as shown in photo””

I hope you can understand all this,  

click on the link and send an email with your BUG  INFO.  directly!, “””””in your current game  ,because I cannot ensure that this will help,  not knowing what platform or device you are using  ...”””””.. it has helped me  “”””so I’m just “”suggesting “” what works for me on an iOS device.

https://help.ea.com/ca/contact-us/?product=the-sims-mobile&platform=ipad

DO THIS FIRST !

First step  “click help within your current  game !,,, ,,,,,as shown in pic