Sims crashing after update

Product: The Sims Mobile
Platform:Android
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) S9 Galaxy
OS Version *
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Crashes at any point in the game after few minutes of playing
What do you expect to see? The game to work properly
Connection Type Wifi
Please select your region Australia
Country Australia

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App crashes constantly have cleared cache, 

Still crashing after recent update install on phone. Android Samsung s9