Sims Mobile Can't Make Purchases
Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone SE 2020 OS Version 16.6 How often does the bug occur? Every ...
Forum Discussion
So I took the risk and uninstalled and reinstalled and it didn’t help. And unfortunately my phone does not have data on it so I can’t try switching back and forth from data to wifi.
I feel so hopeless. I already lost one game due to the tutorial bug. And now this. I opened a case and then couldn’t reply because there is a bug when you try to resume case. I’ve talked on chat to multiple people. No one seems to know anything helpful. And now one of my cases is marked “fixed”. It’s not fixed
@b45c8e62a1078ce3 I understand you . Not being able to buy any pack is frustrating. I will try to share on Twitter. Maybe someone will have a solution.
@b45c8e62a1078ce3 This toy needs help. I don't know how to deal with it. Unfortunately, sharing on Twitter didn't help. Thank you.
It literally happened to me too, ive had my first account for 8 years and spent alot of money in this game, i purchased something and it didnt appeared so i uninstalled and installed it again, but when i open the app, everything was gone. Tried to contact EA help but, they couldnt help anything, not refund, or helping to restore anything.
so i have no other choice than start the new game, now I can’t make any purchases, i tried to uninstall and instal again and it bugged.
its sooooooo frustrating! All my money and times ive spent in this game just goes nothing. EA team are useless in this situation whoch makes me mad
