Forum Discussion
7 years ago
@saintnaota Try toggling to the “Settings” on the screen you’re on in the screen shot you posted. You should see what I do:
Anonymous
7 years agoah my bad i sent wrong screen shoot...i even reinstall the app n still no login option on setting 😢
- Phantomlover17177 years agoLegend
@saintnaota could it be you used an under age, age when you started the game?
- Anonymous7 years ago
nope im not under age n about that everytime i open the app that age verification always shows up 🤫
- Phantomlover17177 years agoLegend
Could you try clearing your cache and reinstalling the app?
Android: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/#clearcache
Apple: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/#clearcache