Forum Discussion

JohanneTB02's avatar
7 years ago
Solved

[Solved] - Player Name Format for Sims Mobile

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Motorola g6 plus
OS Version Android 8.0.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At level 6 you have to put in a player name but none of the names I try fits the 'required name format'.
What do you expect to see? I expect to accept a name so i can continue.
Connection Type Mobile
Please select your region Europe
Country Denmark

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Motorola g6 plus
OS Version Android 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003926387401
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At level 6 you have to put in a player name but none of the names I try fits the 'required name format'.
What do you expect to see? I expect to accept a name so i can continue.
Connection Type Mobile
Please select your region Europe
Country Denmark
Additional feedback I have tried writing names with both big and small letters and also numbers. Nothing works.

When I reached level 6, a box came up asking me to put a player name in. I have tried all sorts of names but it won't accept anything. I have turned my phone off many times and also tried using 4G, but nothing worked. Also changed my keyboard from danish to english, but that did nothing either.

  • @JohanneTB02 can you update to the latest version of the game and check if this is still happening for you now? We released a new version yesterday 🙂 

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