I got the same problem after I reinstalled the game. I reinstalled because I have an issue with the Eco Workshop. But after reinstalling I got A LOT OF NEW PROBLEMS. 😢
So, I opened my game and there it was, the Sim Festival tutorial. I tapped through it and it stopped at some point as we don't have new festival tasks.
The seasonal tasks message is now stuck on my screeen.
I have been told the team is investigating this issue.
Oh good! Thank you for the update!
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy s20
OS Version G981BXXUDEVA9
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Mainscreen
What do you expect to see? Delete it
Connection Type Wifi
Please select your region Europe
Country Switzerland
I got an information about season task but this text is stucked on my display and i can't do anything.
Have the same issue but now I can't do any tasks missed out awhole day and a hal of the challenges
@KatlaStorm same here!! However it does go away for me I’m the middle of playing sometimes.. I have no clue how or what I do to make it go away… but even then, once I leave and then open the app again it’ll be back.
So I hope it’s okay for me to use these screenshots of other reports, but I wanted to bring these to attention.. I was looking around in the bug reports and I found that last year, people were having the exact same issue after the autumn event! I don’t know how their games got fixed yet, I’m gonna look further at these posts and see if I can find anything that can help us now.. just wanted to update everyone having the seasonal message problem so that y’all know this has happened before apparently.
It seems like for the most part some people had it fixed once there was an update. And while this was happening, a lot of people had the same issues I’ve been having - being unable to retire a sim, issues with passive/active sims (though that’s been an issue for a while now), issues with starting events involving a couch, issues with other events, and so on….
ipad mini
usa
16 hrs now
“We’ve also got season tasks, let’s take a look!” message stuck in corner.
can’t do the last of my New Hobby quest (need to start it from couch) I click on it and doesn’t do anything. I’m going to run out of time :////
I have the same issue, I do not know who to go to because I tried emailing them and that didn't work.
I'm having the exact same problem like everyone else.I tried everything even deleting the entire game including data storage when I saw the task message the first time. But it seems that it didn't go away and I lost all my stuff that I bought. It has become really annoying. I have a Android phone with version 11 and my phone is a Galaxy A50. Either get if fixed or I want my money back from all the stuff that I bought previously and currently.
