I have the same problem.
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad, iphone
OS Version 15.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try playing any of the STS bonus tasks. The buttons will not work. Tutorial tip is always visible in the top left corner.
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country
Huge tutorial tip in top left of screen won’t close. (No festival season at this time.) Sims will not interact in all tasks. STS bonus has been locked for 3 days. Unable to play challenges. Have deleted and reinstalled app. Wi-Fi connection good.
I have contacted support twice and they do not help. They just tell me to reinstall the game and I qm not losing everything I have worked and paid for!
Yeah Ik it does the same thing for me it's Annoying
This is Day2 or Day3 of it for me and it's incredibly frustrating it's making me not want to play this anymore. It blocks the top of the screen so you can't read anything under it which playing challenges is difficult to see how much you got left. I can't click on challenges to do them I have to go the neighborhood they are in and click them and sometimes that works. It was only allowing 2 people to do an activity at a time it wouldn't let my other 2 do anything. Anyone know a fix yet?
