[Solved] No option to go to work

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 6 and iPad Pro
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003011697881
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Angelica Torze work on restaurant in city square. If you go with her to work, you'll see that won't appear a work icon and if you touch on work objects you'll see that her is on fully working now (the work won't end). She can do work actions but they won't end. She can participate in new events like hobbies but the work event won't end. She don't avance in work. She has stuck on work.
What do you expect to see? a work bar and the event finishing. I hope can she come to receive for work again some moment.
Connection Type Wifi
Please select your region South America
Country Brazil
Additional feedback

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I have a sim in family that work event won't stop. It's crash!
She has working since a 4 ou 5 days. The work progress bar won't appear, and she wont end a work or start again. If I change her to another work, she can't start again.
She has stuck on work.

SOS!

bug

EA_Mai
8 years ago
Hey everyone,

We have just released an update for the game, which should appear in Google Play and App Store for you to download soon. Could you please download the update, and give it a try? Are you still having the issue?

Please, let us know 🙂

Thanks!

-Mai

208 Replies

jaseyy88
8 years ago
I’m having rather the same issue my sim in the law can go to work but can’t do any actions for work and I can’t progress on it I’m sure it will be fixed soon
Anonymous
8 years ago
I'm having the same problem but I've had it with four Sims it's only started since the latest update.
EA_Mai
EA Staff
8 years ago
Hi @rolvr @therealbatmedic @jaseyy88,

Sorry to read your Sims are having issues to work. Everyone likes some time off work but usually not for too long 😉

So thank you for reporting it. If you are still having this problem, please, open a case through EA Help. Make sure to include your player ID when you are explaining the problem - that will make things faster.

-Mai
rolvr
8 years ago
unfortunately I retired a sim that was working (she deserved it!)
Until now The bug is gone here.
EA_Mai
EA Staff
8 years ago
Hope she left a good heirlom! 😉

Thanks for the update, @rolvr!
jaseyy88
8 years ago
Anyone who has problems still update there was one released before and it has squashed out my work bug happy days 😊
rolvr
8 years ago
The bug has back!
Another sim, another work, the same bug!
I'm on the last update but the bug appear now on a fashion career
jaseyy88
8 years ago
No way! After my update I’ve not had any problems as of yet I’m sure Ea_Mai will come across this and help you out! Have you tried emailing them in contact us - https://help.ea.com/en/contact-us/?product=the-sims-mobile&platform=iphone&category=technical-support&issue=downloads
AlteranComic
8 years ago
Sims Mobile (Android)
Currently I'm a doctor lvl 4 but I can't progress anymore. There's no way to start a new career event with that character except the coffee career. I can start tasks when I click on the patient chair and it consumes energy but there's no bar or timer that can increase.
EA_Mai
EA Staff
8 years ago
Hi @AlteranComic,

Welcome to the forums! I have merged your thread here because you are describing the same issue.

As you can see, you are not the only one with this problem. We are aware of this, but for now, please, open a help request through the game or EA Help: https://help.ea.com . If you do it through EA Help, please, make sure to include your player ID when you are explaining the problem - that will make things faster.

Thank you,
-Mai