Still low compatibility problems.
After the last The Sims Mobile's update related to compatibility with some devices, my phone (Huawei Mate 20 Lite) stopped having the problem of the touchscreen with this game. But unfortunately, th...
Forum Discussion
EA_Mai
EA Staff
EA StaffHi everyone,
@ItsKatlyn99 @Ak0nita94 thanks for sharing the exact device you are using. Would it be possible for you to share a screenshot of how the game looks for you? Also, could you let us know which is your player ID? You can see it in the top right corner when your game is loading.
Thanks!
-Mai
@EA_Mai ha scritto:Hi everyone,
@ItsKatlyn99 @Ak0nita94 thanks for sharing the exact device you are using. Would it be possible for you to share a screenshot of how the game looks for you? Also, could you let us know which is your player ID? You can see it in the top right corner when your game is loading.
Thanks!
-Mai
Here some example
- EA_MaiThank you @ItsKatlyn99! 🙂
I'll forward this to The Sims Mobile team so they can take a look.
@EA_Mai ha scritto:
Thank you @ItsKatlyn99! 🙂
I'll forward this to The Sims Mobile team so they can take a look.Thank you so much for the help!
I really hope they can work on this problem and fix it! 🙂 @EA_Mai
