EA_Lanna
Community Manager
Community ManagerSweet Treat Showdown Event
Posts split from FAQ guide. Please use this thread to add your thoughts and feedback and to chat further about the event. Thanks folks. ❤️
Forum Discussion
EA_LannaCommunity Manager
Community ManagerHi @simmerdownMAL, thank you for expressing your concern about threads like this. I'd like to address it directly as I'm sure others might have the same concerns. 🙂
Constructive feedback and criticism - regardless of the board - is reported up by Community Managers every day. The studios are getting your feedback, we're seeing to that. We've already forwarded on the feedback shared in this thread to date.
As for who staffs AHQ, these boards are monitored and staffed by Community Managers like myself and @SimGuruMaaike from EA (not Firemonkey). Saying that, we are in daily contact with Firemonkeys and we relay feedback players share here up in our reports daily as well as flagging issues for investigation. This is true for every AHQ board and we do this to ensure the communities insights and concerns are heard by the studios. It is why Answers HQ is a great platform for the community to take advantage of.
On another note sometimes players can be disheartened when they can't see their suggestions manifest in the game updates or changes. If you aren't seeing your changes being implemented please don't take that to mean it wasn't heard and strongly considered. It's important to know that while the studio are aware of your feedback they won't be able to enact all of the changes suggested. However, please don't let that fact dissuade you from posting feedback at all. It's still valuable even if in the end some parts couldn't be implemented.❤️
*Edi to add*: I've moved some more posts into this thread. Please use this space for feedback. TYVM guys.
@EA_Lanna Just wondering apart from the feedback side, if anyone on this thread is having issues with their game? Mine is so blurry, I can barely see the event, which is a shame. I've seen a lot of people on other threads with this problem, but heard no feedback? I feel like I can't even enjoy this quest while it is happening, there's a serious bug though since the new update?
- EA_Lanna
Hi @JustJazzy81,
I understand how that wouldn't be enjoyable and the feedback is always appreciated. That's what this thread is for. 👍
I'd ask If anyone is experiencing that same issue to please join this bug thread to stay up to date with it's progress, discuss it and to help keep this thread on topic. Be sure to hit the 'Me too' button under the first post to show you're also having that problem too. On feedback for that issue, @SimGuruMaaike has said they are investigating it (see here). She won't be able to share any updates with you until until there's news to update the thread with so please watch that space and subscribe to the thread for notifications on that issue.
