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Has anyone tried to get a case open. I tried under something else
I just had a chat with the EA help and they opened a case on it for me. I asked for a refund on the boost I bought for the event if the event is bugged and can't be completed. They told me their team will look into it, and in the meantime to make a post about the bug here on the forums (which I already did before contacting them). I showed them a link to my forum post about it, and they said they will look into the bug and they just have to wait to find out what can be done. They said if the event ends and I don't get the rewards that I can contact them again about a possible refund.
- w2cypcf28yu74 months agoRising Newcomer
At least you got somewhere. I bought a house and I got no where. I eventually just disputed the charge with my credit card company. It makes me frustrated because I also spend money to get no where. It isn’t cheap either. I also don’t like the fact that there is not a confirmation button when using cupcakes, or the green cash. I accidentally hit it and 50 gone for something not needed.
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