Forum Discussion
I discovered this * as well! I recently accidentally deleted my game and lost all my progress (level 16), married my bff, made a nice little home. Re installed game yesterday and discovered this *. I’m considering deleting the game again
[Edited by EA_Mai: inappropriate language]
Hi everyone,
I had to remove and edit some posts in this thread because of the language used. We welcome and appreciate any constructive feedback, and expressing your frustration and sharing your thoughts is ok - but breaking the forum rules when doing so is not acceptable.
That said, I would like to share some links:
- Regarding color options missing for items you already owned before the patch, and pricing concerns, please, read this post.
- For any missing items or colors you previously owned (for example, floors) but you are being asked to purchase again after the update, please, join the discussion about this bug here.
- If your Sim has no clothes, please, take a look and join here.
- Rewards unlocked by completing stories should be working as before the update: once unlocked, you would need to purchase it to place it in your home, as with other objects. If that's not the case, please, join here.
As usual, please, let's try to have one thread per bug report. It's the best way to have the information organised for everyone's best experience.
Please, keep the feedback coming in this thread, but be mindful of the forum rules.
Thanks,
-Mai
- SalixCat7 years agoHero+
@EA_Mai wrote:Hi everyone,
I had to remove and edit some posts in this thread because of the language used. We welcome and appreciate any constructive feedback, and expressing your frustration and sharing your thoughts is ok - but breaking the forum rules when doing so is not acceptable.
That said, I would like to share some links:
- Regarding color options missing for items you already owned before the patch, and pricing concerns, please, read this post.
- For any missing items or colors you previously owned (for example, floors) but you are being asked to purchase again after the update, please, join the discussion about this bug here.
- If your Sim has no clothes, please, take a look and join here.
- Rewards unlocked by completing stories should be working as before the update: once unlocked, you would need to purchase it to place it in your home, as with other objects. If that's not the case, please, open a new bug report and share some more details with us on what's happening. (Screenshots usually help!)
As usual, please, let's try to have one thread per bug report. It's the best way to have the information organised for everyone's best experience.
Please, keep the feedback coming in this thread, but be mindful of the forum rules.
Thanks,
-Mai
@EA_Mai I opened a bug report yesterday specifically for the mask, reward from Spirited Friendship. This is an item I have unlocked, owned and used in every color available before the update yesterday. I guess that for practical reasons the subject of my bug report was changed and now it's [Open] Having to pay for items that are already owned. There it is, I've paid for this item and, as you said, it should work as before the update. Do you need a new bug report from me?
- 7 years ago
Exactly what @SalixCat said. There are certain rewards which although are unlocked by stories never had to be paid for before, such as the halloween mask and the female top from the 'study buddies' story. I've used both before and never paid, but now I receive a checkout option for it.
- SalixCat7 years agoHero+
@Mai653, post your item, player ID, pics and description in this bug report [Open] Having to pay for items that are already owned 🙂 I'm going through all CAS in my game to find out what's missing and will be updating the bug report.
- EA_Mai7 years ago
EA Staff
@SalixCat wrote:
@EA_Mai I opened a bug report yesterday specifically for the mask, reward from Spirited Friendship. This is an item I have unlocked, owned and used in every color available before the update yesterday. I guess that for practical reasons the subject of my bug report was changed and now it's [Open] Having to pay for items that are already owned. There it is, I've paid for this item and, as you said, it should work as before the update. Do you need a new bug report from me?
No, no need for a new one, that one is perfect! Missed the link to that report when I was writing my post - added it now - thanks @SalixCat!
- SalixCat7 years agoHero+
@EA_Mai, your original post still has a link to create a new report. Can you please edit and add the link to [Open] Having to pay for items that are already owned?
@EA_Mai wrote:
@SalixCat wrote:@EA_Mai I opened a bug report yesterday specifically for the mask, reward from Spirited Friendship. This is an item I have unlocked, owned and used in every color available before the update yesterday. I guess that for practical reasons the subject of my bug report was changed and now it's [Open] Having to pay for items that are already owned. There it is, I've paid for this item and, as you said, it should work as before the update. Do you need a new bug report from me?
No, no need for a new one, that one is perfect! Missed the link to that report when I was writing my post - added it now - thanks @SalixCat!
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