Forum Discussion

brocard5238's avatar
brocard5238
4 years ago
Solved

[Under Investigation] Workshop stuck to a week ago, can’t start any shift

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 13 Mini OS Version 15.4.1 How often does the bug occur? E...
bug
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hey there @brocard5238,

    This issue is something we're aware of, thanks for the reports while we investigate this! 

    I'll update this thread once we've got more info. 

Lolleelegzz's avatar
Lolleelegzz
4 years ago

Eco Workshop stuck on Thursday, today is Sunday. Have logged a help request.

0o-solaluna-o0's avatar
0o-solaluna-o0
4 years ago

I got the same bug but just on a different day.
My Materials Schedule of Eco work shop stuck on Saturday since Sunday and now another day on Monday.

Now I only can obtain Threads and cannot complete any projects because we cannot craft items with only one material.
Hence, now I'm losing all the time I can do shifts for the other materials and will be missing all the projects in this week and maybe more.

@EA_Sanahand  @SalixCat Please help, before this week passes and the projects are gone!


I attached 2 images with joined Screenshots of Sunday's and Monday's Projects and Materials Schedule,
they show how the Materials Schedule stuck since Sunday and continues to be stuck on Monday, even after the Projects weekly reset.


  • EA_Sanah's avatar
    EA_Sanah
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @0o-solaluna-o0 , I need your Player ID to look into this issue. Please check your messages
    • breesimsmobile's avatar
      breesimsmobile
      4 years ago
      @EA_Sanah Please help me as well. I’ve done everything for the past few weeks, but nothing works.
    • 3ejgkx3y49rr's avatar
      3ejgkx3y49rr
      4 years ago

      Same here and I need these prizes ☹️   player I'd is

      [SalixCat - Removed Player ID. This is considered private info - please don't share private info on Answers HQ since these boards are publicly visible.] 

      been stuck for 5 days in Thursday. Please help! Android version latest update. 

    • g0lz6ena51i1's avatar
      g0lz6ena51i1
      4 years ago

      I need help as well. Please advise me on what to do. 

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