Forum Discussion

brocard5238's avatar
brocard5238
4 years ago
Solved

[Under Investigation] Workshop stuck to a week ago, can’t start any shift

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 13 Mini OS Version 15.4.1 How often does the bug occur? E...
bug
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hey there @brocard5238,

    This issue is something we're aware of, thanks for the reports while we investigate this! 

    I'll update this thread once we've got more info. 

0o-solaluna-o0's avatar
0o-solaluna-o0
4 years ago

I got the same bug but just on a different day.
My Materials Schedule of Eco work shop stuck on Saturday since Sunday and now another day on Monday.

Now I only can obtain Threads and cannot complete any projects because we cannot craft items with only one material.
Hence, now I'm losing all the time I can do shifts for the other materials and will be missing all the projects in this week and maybe more.

@EA_Sanahand  @SalixCat Please help, before this week passes and the projects are gone!


I attached 2 images with joined Screenshots of Sunday's and Monday's Projects and Materials Schedule,
they show how the Materials Schedule stuck since Sunday and continues to be stuck on Monday, even after the Projects weekly reset.


EA_Sanah's avatar
EA_Sanah
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@0o-solaluna-o0 , I need your Player ID to look into this issue. Please check your messages
  • breesimsmobile's avatar
    breesimsmobile
    4 years ago
    @EA_Sanah Please help me as well. I’ve done everything for the past few weeks, but nothing works.
  • 3ejgkx3y49rr's avatar
    3ejgkx3y49rr
    4 years ago

    Same here and I need these prizes ☹️   player I'd is

    [SalixCat - Removed Player ID. This is considered private info - please don't share private info on Answers HQ since these boards are publicly visible.] 

    been stuck for 5 days in Thursday. Please help! Android version latest update. 

  • g0lz6ena51i1's avatar
    g0lz6ena51i1
    4 years ago

    I need help as well. Please advise me on what to do. 

  • wholeskystars's avatar
    wholeskystars
    4 years ago

    Hi Sanah, I'm facing the same issue too. Will you be able to assist? Mine stuck on Saturday, and it's Tuesday now. 

  • g0lz6ena51i1's avatar
    g0lz6ena51i1
    4 years ago

    Having this problem as well. Please advise me on what to do. 

    • cancer_baybee's avatar
      cancer_baybee
      4 years ago

      Product: The Sims Mobile
      Platform:Apple iPhone
      List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 12 pro max
      OS Version 15.3
      How often does the bug occur? Rarely (0% - 9%)
      Steps: How can we find the bug ourselves? Sims mobile eco workshop schedule
      What do you expect to see?
      Connection Type Wifi
      Please select your region North America
      Country U.S

      ‌

      Hello, my eco workshop is stuck on Thursday, after trying to make all sims passive and force closing the game and reopening it’s still stuck, please help

  • LRHNHAU's avatar
    LRHNHAU
    4 years ago

    plz check my account.  my ID is LRHNHAU

     my Eco workshop doesn't work🥲🥲

  • cappuccino3838's avatar
    cappuccino3838
    4 years ago

    I have the same problem

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