Forum Discussion

brocard5238's avatar
brocard5238
4 years ago
Solved

[Under Investigation] Workshop stuck to a week ago, can’t start any shift

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 13 Mini OS Version 15.4.1 How often does the bug occur? E...
bug
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hey there @brocard5238,

    This issue is something we're aware of, thanks for the reports while we investigate this! 

    I'll update this thread once we've got more info. 

3397zaccaz's avatar
3397zaccaz
4 years ago

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s9+
OS Version 31.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Workshop
What do you expect to see? normal schedule updates
Connection Type Wifi
Please select your region Europe
Country Croatia

‌

The workshop shift schedule is no longer updating and its been freezed at particular day. I can't upgrade it because It says that workshop shift is in progress but it isn't

  • Vixelly's avatar
    Vixelly
    4 years ago
    @3397zaccaz There’s another forum on this issue and it’s been marked as “Solved” because it worked for some people. It’s happening to me too for 2 weeks now, it’s stuck on Wednesday. They suggested to remove all retired SIMs who might be stuck in this task then close the app, then open it again. I don’t have any retired SIMs that I can remove but that solution might work for you, you may want to try it.
    • 3397zaccaz's avatar
      3397zaccaz
      4 years ago
      @Vixelly this problem has disappeared, but other problems have arisen that don't allow me to participate in the sweet event and I can't expand the land around house. This game has so much bugs
      • Vixelly's avatar
        Vixelly
        4 years ago
        @3397zaccaz Good for you, mine still the same ☹️ though I have other bugs too like there are no other players’ SIMs in my ‘Downtown’ except my retired SIMs. So it’s harder to finish the work tasks there.
  • oyg2t9chcc9z's avatar
    oyg2t9chcc9z
    4 years ago

    I cannot upgrade the Eco Workshop because it says there is someone actively completing a workshop shift (there isn’t.) I’ve had all of my active (idle) Sims congregate at the workshop, let them idle, force closed the game, and returned but it still shows a shadow over the area where you would pay for the next upgrade. The calendar has also been stuck on Monday for an entire week. Any fix suggestions would be appreciated. 

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