Forum Discussion

brocard5238's avatar
brocard5238
4 years ago
Solved

[Under Investigation] Workshop stuck to a week ago, can’t start any shift

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 13 Mini OS Version 15.4.1 How often does the bug occur? E...
bug
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hey there @brocard5238,

    This issue is something we're aware of, thanks for the reports while we investigate this! 

    I'll update this thread once we've got more info. 

brocard5238's avatar
brocard5238
4 years ago

Here’s the screen capture 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hey there @brocard5238,

This issue is something we're aware of, thanks for the reports while we investigate this! 

I'll update this thread once we've got more info. 

  • brocard5238's avatar
    brocard5238
    4 years ago

    Hi,

    Thanks.
    Please let me know as soon as you can. I really enjoy playing the game but I can’t play much anymore since the workshop is my favourite part. 

    Sabrina

  • jetroxs1's avatar
    jetroxs1
    4 years ago

    Hi there I am having the same issues and am looking for help! Thanks in advance 

  • abc9od4m4d9ak7's avatar
    abc9od4m4d9ak7
    4 years ago
    @EA_Solaire Not only stuck on Tuesday. Mine also can not start workshop shift, somehow the button was disappeared 😔😤
  • 6344476956e28ab's avatar
    6344476956e28ab
    4 years ago

    Hello, I am also having the same issue, mine is stuck in monday and it is currently saturday morning as I write this email.

    I've tried all the debugs people have suggested like making all sims idle, clear cache and even actions with the plants and changing language, but still nothing.

    I really want to keep going with the game too, please help, thanks!

    my player id is [Removed]


    [Ilois4: Removed Player ID. Please don't share private info on Answers HQ since these boards are publicly visible.]

  • jessssie04's avatar
    jessssie04
    4 years ago

    Hello i have the same problem, my ecoworkshop also stuck like 3-4 days ago, so i can't start any shift. Here's my id account

    [CM Edit - removed personal info]

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