500 SERVER ERROR ISSUE 8th March - 10th March
Login issue since 03/08/23. I cannot get pass the login screen which comes up 3 times before I get a screen that says - Server has encountered an issue. Please try again later. When I come back late...
Forum Discussion
"nefrontheone;c-2225940" wrote:
Note: I emphasize again that opening a comment here is not reporting a problem to EA, in most cases it is the components of the game community itself that help as much as possible and are not part of EA.
I have found a link where you can explain this issue to EA to see if they can provide a solution.
https://help.ea.com/en/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=unable-to-purchase&isChannelSelection=true&isContactForm=true
Take care of your language nefrontheone.
I think I've already said it before but...
"Shouting at those of us who are here doesn't help"
EA does not read our protests and complaints, they only know those that are reported through their online help service, because a label (a code) is generated for each error that occurs and that hurts them.
The game developers are very involved in this forum and contribute to (almost) everything they can about the game but there are parts that are managed by EA where they can help very little or nothing.
As the game developers have already stated here, they are collaborating with EA to find a solution. Although this "collaborating" sounds like "we are protesting because EA can't find a solution and it is giving bad image to customers and the solution is not in our hands".