Questions regarding server downtime
Moderator can you awnser the following questions? Why does a messages with critical questions get deleted ???? 1.What is the technical nature of the problem with the servers? 2.When moving to...
Forum Discussion
"Kiekeboehoehoe;c-1965779" wrote:
As I may presume Gamerdruid you are a representative of Envision and working for them.
Beyond doubt you (or youre company) stay in contact with EA and their technical Team.
I neither work for Envision or Electronic Arts. I do have a direct contact to some of the Envision staff via a private channel, but that only works when they wish to inform me and other moderators.
Envision staff are in contact with EA and the data centre to resolve this issue.
Views expressed are my own - I don't work for any other company that is contracted by EA or Envision so I am free to criticize and do so when I feel it is going to be helpful.
I would be enraged if my game doesn't run and doesn't produce income.
Moving 50 game servers and find out after those 50 or was it 250 that the game isn't running ???!!!!???
YOU TEST AFTER 1 GAME SERVER AND IF ITS WORKING YOU MOVE MORE !!!
This is beyond ridiculous !!!
The first few days of the move were going very well, but then on Thursday a critical mass of worlds happened and things went badly wrong! The did move 50 - no issue, then another 100 - still no issue, then another 100 and eventually BANG! things started to fall over. (numbers are approximate for illustration purposes as I don't know the exact numbers).
As I understand the system it is a lot of mapped servers and virtual mappings for each 'server' such as cncapp01 etc and then for each world. I don't understand the architecture of the data centre and I have not had discussions about it.
Please give more information because I am getting more pissed on EA by the minute.
No info is beyond acceptable.
Regards
DJ
All I can give as information is that they are working on it and will continue to do so until the issues are resolved.
