I understand that the situation is frustrating to the players, its the same for the developers. We would like to spend our time with working on new features and content as well, rather pushing that pack because of problems like this. But these things unfortunately happen and there is little we can do about that now.
All I can share for now is that we are working on this. But unfortunately it will take some time until the teams at EA and Envision get all the changes implemented on the backend-side of things. If we where able to make a prediction for how long this will take, we would tell the community.
Of course we want to fix this problem as soon as possible, but we can only move so fast without breaking other things again.