"Elephterion;c-1948312" wrote:
"Soixie;c-1948306" wrote:
No one cares and EA doesn't have the skill set to fix what they broke.
Ppl talk about 'clearing cache' etc, like it's the players fault, it's not - in any capacity.
Hello Commander,
jsut to make this clear, nobody is blaming the players. And i'm not sure why you would think that from our advice to clear cache&cookies. After all users don't usuall have any influence over website cookiews or the browser cache. The reason we recommend this is because of technical reasons and because in many cases it has proven to be the quickest solution.
It's funny you focused on those 7 words out of context instead of understanding my entire post. I get it, text is a foreign language and difficult to communicate at times.
Your company has a serious problem with hiring coders that have any skill, or useful analytical problem solving experience. Entering a user name and password, gaining access to one's account, choosing a server to play and allowing users to enjoy the game is physically broken. Something that any adept 15 year old would know how to code. The web interface should clear whatever cache is causing the problem if your coders believe this is an issue or to take it further, there is most likely no need for anything is needed to be stored on my computer for in the first place. Unless of course you are gathering web statistics to be sold.
Regardless of what the actual truth is, the fact is that the organization and coding team supposedly managing this web application is currently a complete failure. No amount of PR, explanation, deflection or excuses about hands being tied is going to change this. Leadership fired, moved or relocated the skilled coding staff assigned to this project to save salary expense and the decision couldn't have been more wrong. C&C:TA has since exploded and destroyed an environment that was once a harmonious cash cow with some minor complaints about NOD vs. GDI. Laughable doesn't even begin to cover it on any level and I imagine people will be leaving by the truck load if they are not packing their bags already.
The rework and Public Relation nightmare involved with firing a senior coder with 20 years experience and letting some button pushers run the ship is an excellent business model until you hit an iceberg. The ship is sinking and the excuse leadership provides to the passengers is, "We don't know why, but we're working on it!"