Spam Messaging has gotten out of control.... WHY?

I dont even have to get through the thread....
Easy solution is to add 'block sender' to the mail in game... jessshhhh.
Sometimes the simple answers are the best

"Shadpot9;c-2048266" wrote:
Easy solution is to add 'block sender' to the mail in game...

Most spammers would try to circumvent that by creating a new account. What we need is limitations for PM's and posting to avoid over-exploitation. There was this guy who went too far in the forums and posted at least 6 images with some indecency in it. His account is usually a random sized string of words and letters. Each time he is blocked, he comes back with a new account as if the blocking never happened.

"Shinerplunderer;c-2048261" wrote:

"EE_Elephterion;c-2048253" wrote:
We are contacting EA customer support about this repeated offender.

Hope that the repeated offender will get a perma-ban on that server, and anywhere else. He might continue his schemes in other TIberium Alliances servers. Also is the spam offender the same one who spammed the forums before with an random string of letters or numbers, or is he a different person? Also to prevent and miimize cases, can you add a blacklist feature? A PM messaging limitation is also nice. E.g. if a player is not in a high rank position of a big alliance (30 members or more), he can only send his mails to 5 clients with a recharge time of 10 minutes between creating new PM's.

Only EA can tell if it is the same IP address as previous spammers and IP addresses can easily be fudged.

Each time a ban is implemented it is on all servers - so the next stage, I suspect will be a longer ban than the one already received of probably 3 days. 7 or 31 days is probably next on the list before a permanent ban.

> @gamerdruid said:
> Shinerplunderer wrote: »
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> EE_Elephterion wrote: »
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> We are contacting EA customer support about this repeated offender.
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> Hope that the repeated offender will get a perma-ban on that server, and anywhere else. He might continue his schemes in other TIberium Alliances servers. Also is the spam offender the same one who spammed the forums before with an random string of letters or numbers, or is he a different person? Also to prevent and miimize cases, can you add a blacklist feature? A PM messaging limitation is also nice. E.g. if a player is not in a high rank position of a big alliance (30 members or more), he can only send his mails to 5 clients with a recharge time of 10 minutes between creating new PM's.
>
>
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>
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> Only EA can tell if it is the same IP address as previous spammers and IP addresses can easily be fudged.
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> Each time a ban is implemented it is on all servers - so the next stage, I suspect will be a longer ban than the one already received of probably 3 days. 7 or 31 days is probably next on the list before a permanent ban.

thats all? if every player on one world get spam and personal attacks and you say only ea can tell if its the same id? ban this little kid, because if someone write me in a message he will fuck my mother its not a joke for me, read your own rules and do something, hes reported ingame about 100 hundret times and nothing will happen? what you guys are doing here? whats your job?

do something about this kidd for hell....

I can say with certainty not every player is getting the messages.

Something will happen - he'll be banned. EA escalate things in set stages. Here, we can't do anything about in-game offences other than advise you to report them. The developers also have to follow a set of rules, the same as a customer services representative. My role (it's not a job as I don't gain anything from it financially) is to moderate the forums. The developers role (and job) is to develop the game and provide gamer operational issues support.

Keep reporting him.

My response about IP addresses was in relation to a particular question posed about a previous spammer of this forum, not in-game spamming. Only EA have access to IP information. Only EA can tell if the IP address is the same when spam comes from multiple accounts. The content of the spam may indicate the same spammer, but in the case of the forum spammer and the in-game one they are different content so there is nothing to indicate it is the same person.

The customer service of ea is since many years for nothing... They won't ban this player... That's the truth

Well, he has already received a temporary ban as first offender and if he insists on continuing this behavior he will get a ban for good eventually.

"tolotos100;c-2048522" wrote:
The customer service of ea is since many years for nothing... They won't ban this player... That's the truth

Let it be... 200 more malls today, on this server is war, so I can't delete all the messages without looking if there are some importent messages... Most of the player here spent money for the game so do your job pls and ban him... And don't sent him a warning... On other games it will need 5 reports not 5000... Why you have the rules????

"tolotos100;c-2048527" wrote:
200 more mails today, on this server is war, so I can't delete all the messages without looking if there are some important messages.

Clearly, what is the goal of the spammer if he is sending 10 messages per minute to anyone he can annoy? Is he a Tiberium Alliance hater, to the point that he wants to spam everyone to death so that they would hate Tiberium Alliances due to someone violating the TOS?

"EE_Elephterion;c-2048525" wrote:
Well, he has already received a temporary ban as first offender and if he insists on continuing this behavior he will get a ban for good eventually.

What I'd favor is a blacklist feature so that the players can at least control it in their own hands. I mean the spammer doesn't know if all his victims blacklisted him. If the moderators are too slow to tackle the spammer, he might switch IP addresses to circumvent the ban and continue harassing his 100+ victims. In other words, I want the developers to "SHUT HIS BABBLING MOUTH"! It is so that he would no longer harass anyone and ruin TIberium Alliance's reputation any further. The moderators need to take action quickly otherwise, Tiberium Alliances might loose its player base. It would threaten the server by means of closure since there is barely any payment for the game.

"Shinerplunderer;c-2048546" wrote:

What I'd favor is a blacklist feature so that the players can at least control it in their own hands. I mean the spammer doesn't know if all his victims blacklisted him. If the moderators are too slow to tackle the spammer, he might switch IP addresses to circumvent the ban and continue harassing his 100+ victims. In other words, I want the developers to "SHUT HIS BABBLING MOUTH"! It is so that he would no longer harass anyone and ruin TIberium Alliance's reputation any further. The moderators need to take action quickly otherwise, Tiberium Alliances might loose its player base. It would threaten the server by means of closure since there is barely any payment for the game.

Moderators aren't 'too slow to tackle the spammer' as we have no role in the in-game mail. Moderators have no special tools at all for in-game violations. We can't see any IP addresses or even get onto worlds where we did not launch a base at some point.

I do however agree that an in-game blocking function would be very useful.