Update on the situation of the Login Problems
Hello Community, as many of you have experienced, the current login functionality is not working as intended. There are several issues players are facing when trying to access the game. I'd like to...
Forum Discussion
OK... so now my login got messed up again after I restarted my computer.
I can't say for sure what of the things I did that made it work again, but This is all of it:
Computer was just now restarted 2018-05-26 01:00 - Keyser_888 - Tib34 - Chrome Version 66.0.3359.181 (Official Build) (64-bit):
-Logged in
-Play now just reloads page
-Change server opens homepage in server-list window
-Pessed Ctrl+F5
-Change server opens homepage in server-list window
-Went to: https://www.tiberiumalliances.com/logout
-Pressed 'Login' (On top) & logged in
-Pressed 'Play Now' - Page reloaded
-Went to: https://gamecdnorigin.alliances.commandandconquer.com/WebWorldBrowser/index.aspx - Got sent back to main window 'home'
-Pressed 'Play Now' - Page reloaded
-removed coockies - commandconquerer.com & ea.com & accounts.ea.com
-Pressed 'Play now' - Page reloaded
-tried Incognito mode:
-Logged in - OK
-Play now : Straight in right away...
-Pressed LogOut in game menu (bottom right)
-Back to normal Chrome and Logged out (tib...alli....com/logout)
-Removed ALL cookies in use by the page
-Login-page (Removed all cookies on this page too (signin.ea.com))
-Was returned to main window, but was not logged in... had to press 'Login' again
-Logged in
-Pressed 'Play now'
-Went straight into the game!
-------------------------------------------------------------------------------------------------------------------------------
Please not that I'm NOT suggesting that you do ALL OF THIS every time. I am telling you EVERYTHING I DID to make it work so we can narrow the problem down over time here...
If I were to guess I would say that the cookies on the login page definately have something to do with it, and maybe the cookies on the main page too...
The new thing for me that I haven't seen anyone speak of before is the signin.ea.com cookies on the login page, and after I removed those I came straight in...
So, if someone who is having these problems can try to JUST remove the signin.ea.com cookies FIRST to see if that's the trick?
And yes I know many of you will say: We shouldn't need to do this to log in, and you are right, but obviously they need our help to find out what is wrong!
Thanks!
/Key
I can't say for sure what of the things I did that made it work again, but This is all of it:
Computer was just now restarted 2018-05-26 01:00 - Keyser_888 - Tib34 - Chrome Version 66.0.3359.181 (Official Build) (64-bit):
-Logged in
-Play now just reloads page
-Change server opens homepage in server-list window
-Pessed Ctrl+F5
-Change server opens homepage in server-list window
-Went to: https://www.tiberiumalliances.com/logout
-Pressed 'Login' (On top) & logged in
-Pressed 'Play Now' - Page reloaded
-Went to: https://gamecdnorigin.alliances.commandandconquer.com/WebWorldBrowser/index.aspx - Got sent back to main window 'home'
-Pressed 'Play Now' - Page reloaded
-removed coockies - commandconquerer.com & ea.com & accounts.ea.com
-Pressed 'Play now' - Page reloaded
-tried Incognito mode:
-Logged in - OK
-Play now : Straight in right away...
-Pressed LogOut in game menu (bottom right)
-Back to normal Chrome and Logged out (tib...alli....com/logout)
-Removed ALL cookies in use by the page
-Login-page (Removed all cookies on this page too (signin.ea.com))
-Was returned to main window, but was not logged in... had to press 'Login' again
-Logged in
-Pressed 'Play now'
-Went straight into the game!
-------------------------------------------------------------------------------------------------------------------------------
Please not that I'm NOT suggesting that you do ALL OF THIS every time. I am telling you EVERYTHING I DID to make it work so we can narrow the problem down over time here...
If I were to guess I would say that the cookies on the login page definately have something to do with it, and maybe the cookies on the main page too...
The new thing for me that I haven't seen anyone speak of before is the signin.ea.com cookies on the login page, and after I removed those I came straight in...
So, if someone who is having these problems can try to JUST remove the signin.ea.com cookies FIRST to see if that's the trick?
And yes I know many of you will say: We shouldn't need to do this to log in, and you are right, but obviously they need our help to find out what is wrong!
Thanks!
/Key
