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King_YueFei's avatar
King_YueFei
Seasoned Novice
3 years ago
Solved

500

getting 500 error message on both MS Edge and Chrome browsers when trying to login to tiberium alliances online game.  This has been happening for 2 days now.  Platform - Windows 10. All help greatly appreciated ! ! !

James

technical issues
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @King_YueFei 

    Try using an incognito browser. If that works, clear your cache and cookies and try again. Let me know what happens. Thanks!

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Zorkahn 

    This is something you should post in the the forums here. Unfortunately, it's not something we can help with through Answers HQ.

  • Zorkahn's avatar
    Zorkahn
    3 years ago

    Thanks for the link. I also filed a bug report. But before you have someone clear cache and check for problems with their set up, you might want to see if it's an EA issue. All the problems I have had with access and funding, it has never been my set up causing the issue. It was usually right after an EA update.

  • scargody7042's avatar
    scargody7042
    3 years ago
    @EA_Aljo hello there!
    I have the same issue and ive tried another connection than home network and the issue still not sloved yet,
    may you help please

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