Forum Discussion

iguanaworld's avatar
iguanaworld
Rising Newcomer
4 months ago

Buying TA funds

Where can we start a query for problems during TA funds purchase? I started a normal TA funds purchase with Brave Browser and when PayPal returned me to the EA page I was shown a nice 400 Error page...
chrome
firefox
internet explorer
  • gamerdruid's avatar
    gamerdruid
    4 months ago

    Questions and issues regarding funds can't be solved here in the forums, you need to contact EA help directly.

    You should be able to see in your profile in the EA app your purchase history.  That will show if you have made one or two purchases at that time.   You should also be able to see in your PayPal account if they have taken one or two payments for funds.  

    The funds should also show up in your account when you are logged on.

gamerdruid's avatar
gamerdruid
Hero+
4 months ago

Questions and issues regarding funds can't be solved here in the forums, you need to contact EA help directly.

You should be able to see in your profile in the EA app your purchase history.  That will show if you have made one or two purchases at that time.   You should also be able to see in your PayPal account if they have taken one or two payments for funds.  

The funds should also show up in your account when you are logged on.

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