I want a refund off my money
Servers not working..... yeap, I know. I am experiencing this for some time now. there is no ETA..... there is more that is not working properly.... After you make a login you can make a choice to ...
Forum Discussion
"CommanderDolf;c-1966619" wrote:
oh, by the way: please SOIXIE do NOT reply - you are not taken seriously
Definitely responding now!
Refunds are not available through this forum in any capacity, no one here has that authority. There is a support button at the top of page, use it to contact EA support directly. Somewhere down that path is a 'chat now' button, use it. You'll reach a customer service rep that is clueless, they work off cue cards and will tell you to clear cache and try five different browsers. Whatever they recommend, respond with something along the lines of "I've tried that". Be courteous to them, they will use any excuse to disconnect you. Somewhere in there, be sure to suggest you've paid money for the game and want a refund. This will go above their head as they do not have the authority to issue refunds. Ticket will get 'escalated', but from a corporate stand point and the EULA, a refund is not realistic. You should however, receive some 15% off coupons as everyone else has.
Good luck!
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