infected camps are not showing the camps only the word

"polotain;c-2031210" wrote:
In both the worlds I play, T13 and T26, from the start of the challenge I have experienced the same problem with Infected camps not actually showing but I can identify where they are due to the text underneath - ie infected camp level 46. When I attack the infected camps, the set up of the camp defence units is very hard to make out because it is mixed up with Infected items not showing but do give details when you hover on them. When I switch the screen between units and structures, the two screens then blend into one making it nearly impossible to distinguish anything. I know of at least one other player is experiencing the same problems. As it is only affecting the challenge camps, I just thought, ah well, the challenge will be over in a few days. A little worryingly, today I have noticed the normal camps developing similar problems but nothing near as bad as the Infected Camps.

Another concern is many of our alliance players have been messaging stating they cannot see any Infected Camps. Very recently I checked with another player and asked if he had any problems and he said he hadn’t see any Infected camps. So I looked at the position of one his bases on a POI and I could see 5 infected camps around his base (or rather the text underneath where they are) but even when I directed him to the position of these camps when he clicked on the position nothing happened.

Obviously the challenge is a bit messed up and unfair to those who cannot see them so I would have thought it should be pulled. Then hopefully the problems which happening will not continue into the game as a whole

"polotain;c-2031210" wrote:
In both the worlds I play, T13 and T26, from the start of the challenge I have experienced the same problem with Infected camps not actually showing but I can identify where they are due to the text underneath - ie infected camp level 46. When I attack the infected camps, the set up of the camp defence units is very hard to make out because it is mixed up with Infected items not showing but do give details when you hover on them. When I switch the screen between units and structures, the two screens then blend into one making it nearly impossible to distinguish anything. I know of at least one other player is experiencing the same problems. As it is only affecting the challenge camps, I just thought, ah well, the challenge will be over in a few days. A little worryingly, today I have noticed the normal camps developing similar problems but nothing near as bad as the Infected Camps.

Another concern is many of our alliance players have been messaging stating they cannot see any Infected Camps. Very recently I checked with another player and asked if he had any problems and he said he hadn’t see any Infected camps. So I looked at the position of one his bases on a POI and I could see 5 infected camps around his base (or rather the text underneath where they are) but even when I directed him to the position of these camps when he clicked on the position nothing happened.

Obviously the challenge is a bit messed up and unfair to those who cannot see them so I would have thought it should be pulled. Then hopefully the problems which happening will not continue into the game as a whole

It’s unlikely at this stage to be pulled for a number of reasons I can think of. Fixing the issues is also likely to take time over the holiday period. They are a small team and have families that are more important than work!

yeah fair do's

its a complete disaster. we were promised better service and it gets worse.the infected camps also not distributed evenly.

A lot of different video graphic glitches have popped up now besides the current invisible infected camps. Several of my own troops our either invisible or are not showing correctly and so far there has been no answer from any staff member other then Moderators for this issue!

its just not good enough. these guys have mucked up the servers.holiday season or not these people should not be at home with family having turkey and family. they should be at the office 24/7 sorting it out. its a business and we pay money. you guys are completely out of touch with chat in most global servers.

Even after bonus has finished, still can't see my army or the base part of the camps is blurry

so we can all go fuck oursselves until the 2nd or 3rd of januari ? or even later ?

I am having major problems as well - world 36 - I am not able to do much at all at the moment ...all my graphics are messed up . I cannot see any bases , all the text is either yellow or simply invisible, half of the hyper buttons don,t work. others are having the same problem,,,hopefully the the powers that be will fix the problem SOON.

"turbulent_goblin;c-2032320" wrote:
This is just more **** from EA....did you notice that they had the info for Firestorm 11 incorrect for more than half a day (they called it Firestorm 10 briefing). If they cant even be bothered to proof-read a new world announcement, they definitely dont bother checking codes changes/updates before they go live. Its a constant shitfight with this game. GamerDruid, dont give us this **** about their families and holiday period being more important, without us buying funds....they wouldnt have a job in the **** first place. In fact, its beggars belief how these incompetents have a job anyway. Its just one thing after another and im sure if these people were in our shoes they would react the same way. For example, if they went to Walmart (or wherever they **** shop) and there were no parking spaces, and there was no contingency in place, Im sure they would be bleating their little **** hearts out at this inconvenience. Similarly, have consideration for your customers and at least be reactive,seeing as the word "proactive" does not exist in your working environment. F... me what a shambles!!!!!

i entirely agree.
since the problems started we have not heard a single fucking word from the developers.
and the excuse that they are with their families isnt enough.
we have and still are paying for this service /game yet we get fuckall customer support and an extremely shitty response time.

EA controls the 6 cloud servers this game resides on, they control 100% of the money but have instructed their customer service department to refuse acknowledgement this game exists. EA does not provide consumer support for this product on any level, except for management upon call escalations. Even then, management will inform you that Envision provides the only support for this game and to come to these forums for assistance. Envision provides zero consumer support for this product. Their sole function in life as it relates to this product is to ensure basic functionality. From loss of resources due to server resets to loss of game play, you are screwed. If you don't like it, leave.