An error in the access to the game has begun to take place.After entering the username and password, the following screen appears: https://prnt.sc/mc78sk(Error 500)If you click on "Back to start", the game page WITHOUT an identified user is loaded: http://prntscr.com/mc7a3wIf you then click on the "Play now" button, error 500 appears in text mode: https://prnt.sc/mc7anbChrome latest version.Versión 71.0.3578.98 (Build oficial) (64 bits)

please hurry with 19.1, we have missed these login errors and other bugs so much!please give us more downtime, please!

Hello,On my world 13 accounts ALL of my accumulated supply crates are gone. I literally had almost 1000 cp crates and ton of power/cry/tib crates (I normally use up the $$ crates as I get them) . this is on 2 separate accountsI've been seeing issues with buying funds and I wonder is this somehow related? Has anyone else had their supplies disappear??thanks in advance for any assistance!Well-Z

Ok something is def wrong - I just hit a few camps with crates and even after killing them the summary shows me the crate but it doesn't show up in my supply?!?!?!

I have a similar problem on Tiberian 20. All my supply crates are gone. And after hitting 2 camps with crates, still nothing.

Yep mine are gone too, hopefully they reappear when the issue is fixed

LogIn error / lost crates /can't change world / Options fail 25/26th Jan

106 Replies

TrooperSkye
7 years ago
Yep. Can't log into any of the worlds :/ Was playing alright until I tried to move to a different world?
SHADOW-THX1138
7 years ago
TA Support Hub
TrooperSkye
7 years ago
"SHADOW-THX1138;c-2042433" wrote:
TA Support Hub

Why is it always the weekend :)
nefrontheone
Seasoned Ace
7 years ago
This error with crates has already happened before and is not a failure of the game itself, but it is part of EA's communications infrastructure, which has 24x7 support.
There is some connection failure between the game servers and the databases where the logistics data of each player is stored.
pjluva10
7 years ago
Same on w18
Lisarn85
7 years ago
Glad I'm not the only one! Gave me a bit of a shock!
badaboom54
7 years ago
It says I have ZERO supplies. Says I NO FUNDS I have 4322.
I Tried logging out & back in. No good What else can be done
Everything was fine yesterday
nefrontheone
Seasoned Ace
7 years ago
Options link don't works too ! :-(
http://prntscr.com/mcaeom
Note: After cleaning caches/data works again change world option.
Note2: This morning is failing again. :-(
nefrontheone
Seasoned Ace
7 years ago
Change world don't works, too !
http://prntscr.com/mcaf8j

Note: After cleaning caches/data works again change world option.
Note2: This morning is failing again. :-(
NatSor75
7 years ago
same problem too, all my resources are gone

Forum Discussion

LogIn error / lost crates /can't change world / Options fail 25/26th Jan

106 Replies

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