Forum Discussion

Namretaks's avatar
5 years ago

Purchased funds not received.

I bought $4.95 worth of funds today and did not receive them. It says "failed" in my purchase history, but I was charged via paypal.
  • As always, we cannot assist with purchase/funding difficulties.

    You need to contact EA support and raise a case with them.

    Try here: https://help.ea.com/en/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=order-not-received&isChannelSelection=true

    You will need to log into Origin at some point too.