Community ManagerStuck on "Attack in progress" error after September 18
Hey folks,
We've seen several reports of accounts stuck with the "Attack in progress" message displayed, across multiple worlds.
This has been passed along to the team though it may take a little additional time to address. Thanks for the patience while we're taking a look!
[Edit November 8th, 2024]
Hello Commanders,
We are happy to announce, that the "stuck in attack" bug has been solved!
Thanks to everyone who supported us and helped to solve this problem. With your help we were able to retrace the steps and eliminate the bug! All affected worlds were restarted and the bug should not occur anymore.See you on the battlefield, Commanders!
Kalyn (Envision Entertainment Dev Team)
[Edit October 9th, 2024]Hey all!
We are terribly sorry, but the bug "attack in progress" is not solved yet.
What seemed like an easy fix by simply restarting the affected worlds turned into an ongoing issue. We are currently working on this and apologize for the inconvenience this has caused.
We would kindly ask you to stop reporting affected worlds, because restarting does not fix the issue and we need to find out what has caused this bug first.
Thank you for your understanding. We will keep you updated!
Kalyn (Envision Entertainment Dev Team)[Original Message from September 19th, 2024]
Hey all! We will delete the stuck combats and reboot the worlds in the next 2-3 hours (after reporting).
Affected worlds are (so far):- Firestorm 19
- Firestorm 20
- Firestorm 23
- Tiberian 21
- Tiberian 23
- Tiberian 24
- Tiberian 30
- Tiberian 31
- Tiberian 34 (Europe)
- Tiberian 42
- Tiberian 45
- Tiberian 54
- Tiberian 59
- World 1 (Poland)
- World 2
- World 2 (Netherlands)
- World 5 (Netherlands)
- World 6
- World 6 (Europe)
- World 7 (Germany)
- World 8 (Germany)
- World 9 (USA West Coast)
- World 10 (Germany)
- World 11 (Poland)
- World 13
- World 15
- World 20 (Germany)
- World 26 (USA West Coast)
- World 29
- World 33 (Europe)
- World 34 (Europe)
- World 35
- World 45
- World 56 (Europe)
- World 59 (USA West Coast)
- World 59
- World 60
- World 63 (Europe)
- Wrath 28
- Wrath 29
- Veteran World 9
Sorry for the inconvenience and thank you for your patience.
If your world is affected by this problem, too, please inform us. Thanks!Kalyn (Envision Entertainment Dev Team Member)
Edit: this post was written at approx. 10 a.m. CEST on September 19th. Please note that rebooting could take longer than 2-3 hours due to unforeseen obstacles. In other words: we are on it! :)
Added Worlds (September 23rd)
- Firestorm 7
- Firestorm 15
- Tiberian 2
- Tiberian 25
- Tiberian 29
- Tiberian 37
- Tiberian 47
- Tiberian 59
- Welt 14 (Germany)
- Welt 19 (Germany)
- Welt 32 (Germany)
- Welt 35 (Germany)
- World 3
- World 5
- World 6
- World 7 (Europe)
- World 11
- World 12
- World 16 (Europe)
- World 19
- World 29
- World 36
- World 53
- World 59
- World 61
- Wrath 21
- Wrath 6
Added Worlds (September 24th)
- Firestorm 15
- Tiberian 4
- Tiberian 36
- World 1 (France)
- World 2 (Russian)
- World 8 (Russian)
- World 8 (Spain)
- World 32 (Germany)
- World 55 (USA East Coast)
Added Affected Worlds (September 25th)
- World 86
- World 107
- World 6 (Poland)
- Welt 37 (Germany)
Added Affected Worlds (September 27th)
- World 101 (Europe)
- Firestorm 2 (Asia Pacific)
- World 1 Danish
- World Forgotten Attacks Beta
- World 102 (USA West Coast)
- World 7 French
- World 18 Spanish
- World 103 (Europe)
