Forum Discussion
7 years ago
"meklon;c-1965978" wrote:
This is now has gone entirely beyond bad customer support, this issue should be fully qualified now as FRAUD and the State Attorney General as well as Justice department should be looking in to business practices of Electronic Arts. The company (EA) is entirely in the breach of contract with its customers, it took the money from people and not only failed to provide the services people paid for abut also deliberately NOT informing the customers and NOT even trying to update on the status of the issue.
I am an IT person, I ran and manage business critical applications for a 500 Fortune company and I can state with 1000% certainty that ANY similar failure in the data center or IT operations could have been fixed by now with a a normal Disaster Recovery and Rollback procedures (assuming one were even ever in place).
This EA must be penalized and sued for such practices and I will make sure that proper US authorities and regulators are notified.
I believe EA is legally shielded however, if you can find a loophole within the EULA, more power to you;
http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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