slow or not working servers September 2018. ONLY report your problem here!

"Elephterion;c-1966606" wrote:

"djhyper43;c-1966592" wrote:
Is EA notified?

Is the DEV team notified?

Is the Hoster Notified?

Are they working on it?

Regards

DJ

Yes.

Yes.

Yes.

Also Yes.


Right around 17.00 local when I saw the first worlds go offline i raised all alarms I could but thats the only thing I can do by myself. Unfortunately this is a hardware Issue, dragging down the server performance. All we can do right now is to shuffle worlds around to redistribute the workload among servers till it runs more stable.
My latest update is that we are getting an additional server, which may take up to 10 workdays. This is not optimal for the situation but all that I can provide to the community. Tomorrow we will try to troubleshoot and optimize the server-software further to avoid more issues in the meantime.

Does this mean that for worlds that are not accessible that it might be up to 10 days before being able to play again? I could understand slow performance if the host is under-powered, but not being able to reach the world at all might be another issue. (World 77 was working fine today, but went back down about 4.5 hours ago.)