CANNOT ENTER TIBERIUM 12 OR WRATH 6 SINCE SERVER UPDATE!

I've gone through about half in this list and closed them. If your world is offline there is no need to report it here, the team know many worlds are not working. If there is no update or information available then there will be no post!

The problem isn't that people can't log in or are opening new posts and crying because they can't play the game they've paid money into...it's the fact that there isn't any real detail...for 90 minutes I have searched all over looking for specifics. Not just "we're rebooting" and "worlds are offline", I'm looking for problems and causes, I'm looking for devs posting to players who may have technical insight that they can bounce ideas off; I'm looking for - we're putting the worlds back on the old servers while we rectify the new ones;Or someone took the petty cash for a drink up after the England Vs Croatia game and now the electricity has run out at HQ.People don't respond well to vague answers and that's all I'm seeing. To be honest I don't really care that I haven't played in 3 days, this is a bad habit anyway, but I have spent £75 this month alone and I do care that I am not getting my money's worth.

"Soixie;c-1965600" wrote:Then register a complaint directly with EA and voice your concerns there, show respect when discussing the issue with them and you might be pleasantly surprised. As been explained with crystal clarity already; EA attempted to move server hosting and it didn't go as planned, they are working on it and there is no ETA. You aren't going to get anything more detailed than this, unless you go to work for EA one day and get assigned to the team responsible for it.Hey Soixie, thank you for your passive aggressive response, I was just airing my thoughts over you posting multiple hyperlinks to someone who is obviously aggrieved by not being able to play. We don't, for the most part, care what EA do with their servers; we do, however, have a natural tendancy to want to be kept in the loop - you're busy implying a pleasant letter to EA is the way to go - I and many others believe keeping paying customers updated is a matter of courtesy that EA needs to employ and not us. How can you not have a single update since 11:58 this morning? (I mean EA of course and not you Soixie)And by the way, had I been working for EA, I would have contingencies because I know how to IT.

Most welcome for the consolidated list and it wouldn't surprise me if one or two links are not relevant. I agree, I generally code /plan for at least two failures with redundant back ups but this isn't the USA.

you see what it is Soixie is that if EA posted a simple message (acknowledging the problem and error messages that we might encounter on the landing page, rather than continuing to just notify us of maintenance or forthcoming worlds) then you wouldn't get the multiple "dead horse"(as you put it in another thread) threads. We don't sign up to read every thread, we sign up to play, when it doesn't work we post a thread - simple - oh it doesn't work let's see if anyone knows about it, NOT oh it doesn't work, lets go to the forums and sift through a million threads from people with varying levels of issues, some of which are quite often ridiculous (as I'm sure you and the moderators appreciate). The take home from this?if something goes wrong you let people know in a single immediately accessible location such as the landing page and it will cut out a lot of crap.The alternative is you get passively stroppy about multiple threads, gamerdruid wastes time and minutes of his life closing multiples/duplicates - everyone wastes a whole load of time. No-one is going to contact EA as you suggeste, it's recreation, it winds us up but we switch to another form of recreation like winding you up posting on forums :D I'm just about to open a million new threads all on the same subject ;P

slow or not working servers September 2018. ONLY report your problem here!

273 Replies

batman2402lmbf
New Traveler
8 years ago
Tiberium 10 also no acces anymore...
batman2402lmbf
New Traveler
8 years ago
As far i can see these are not online :

Tib 10
Tib 16
Tib 18
Wereld 4
World 70 (Europe)
World 78 (Europe)
mansavvy
8 years ago
Are EA serious? managed to get w66 accessible for aproximately 12 hours then same error as before seems like they are in a competition with TSB for worlds worst update tech. Lucky EA don't do banking
KerryHutton68
8 years ago
app1 app2 and app3 are not working again, You might have to move Them back to the old servers again until the bug is fixed
geza25973
8 years ago
@Elephterion These new servers sure are the bee's knees, you sure EA never got them from the scrap man instead? Servers are DOWN again, good work on how to "annoy" everyone.

Worlds i play, that are saying online but not accessible:

Tib5
World 91
World 97
World 105
Red4Con12
8 years ago
World 86 US east is offline, world 100 US east is offline, and I have 3 accounts on world 89 Europe 2 are online one is giving timed out error.
MD7707
8 years ago
Tib11 was back online for a while and now is not accessible again. Though the interesting part is that while I managed to login few hours ago I noticed that actually the server was/is NOT DEAD. The resources were accumulating which means that the engine was still working with access to databases.
Which makes me think that this is either a firewall/load-balancer or simple routing/switching issue within the datacenter and not an issue with the server(s) hardware itself. Some might be surprised but changing a DNS on our computers might actually help if they have done changes in the DNS records which are below the age of the zones.

Interesting. Would be nice to see some technical details of what is exactly happening. Though we might never see such things.
djhyper43
8 years ago
I tried for the sake of it change the DNS to google servers , nope this doesnt help.
nefrontheone
Seasoned Ace
8 years ago
World8 Spain and World6 Spain is now offline: http://prntscr.com/k7m5d5
Tommo156
8 years ago
post moved to proper thread

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slow or not working servers September 2018. ONLY report your problem here!

273 Replies

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