Connection Issue Reports

Platform: PC

Data Center: East US (33ms)

Game Modes: Last Titan Standing

Internet speed: http://www.speedtest.net/my-result/3750928685

Loadout: (Can you provide a quick detailed look at your loadout, both Pilot and Titan?)

Pilot:

Primary Weapon: Spitfire LMG

Anti-Titan Weapon: Charge Rifle

Sidearm: RE-45 Auto Pistol

Tactical Ability: Cloak

Ordnance: Satchel Charge

Tier 1 Kit:  Explosive Pack

Tier 2 Kit:  Dead Man's Trigger

Gender:  Male

Titan:

Chassis:  Stryder

Primary Weapon:  Arc Cannon + Capacitor

Tactical Ability:  Electric Smoke

Ordnance:  Slaved Warheads

Tier 1 Kit:  Dash Quickcharger

Tier 2 Kit:  Big Punch

Titan Insignia:  Kill Marks

Titan OS Voice:Betty

Details on what truly is happening:  After several matches, the entire lobby is suddenly dropped with the message "Server Connection Lost" or "The Server is Shutting Down". All players in my party (with anywhere from 2 to 6 players) are dropped back to the Main Menu screen where the data center is displayed. The connection to our TeamSpeak server is never disrupted when this happens so we all join back up in a common lobby and wait (patiently) for the matchmaker to send us into another game. This behavior has been quite persistent since update 6.

Thanks,

Norris

Platform: PC

Data Center: EU West

Game Modes: Campaign

Internet speed: http://www.speedtest.net/my-result/3751553211

Loadout: 

Pilot: (my client is in german, I'll try to translate correspondingly)

Primary Weapon: C.A.R.

Anti-Titan Weapon: Mag thrower

Sidearm: P1101

Tactical Ability: Camoflage 

Ordnance: Explosive Bags

Tier 1 Kit: StealthStealth

Tier2 Kit: Deadman switch

Gender: Male

Titan:

Chassis: Ogre 

Primary Weapon: 40mm

Tactical Ability: Electric smoke

Ordnance: Cluster rockets

Tier 1 Kit: Nuclear explosion

Tier 2 Kit: auto eject

Titan Insignia: Bullet Hail "Fresh Meat"

Titan OS Voice: Lisa

Details on what truly is happening: 

- No error codes, just the "connection to server lost, connection timed-out" screen.

- Previous disconnects: After 1 or 2 matches, disconnected in the countdown menu waiting for the next match. Burncard selections or load out changes were not saved form that countdown time. No in-game disconnects, only in the lobby.

Today: Disconnects mid-game (first time for me), sometimes several attempts have to be made to get connected again.

I get no system messages, all drivers are up to date, I repaired the game, re-installed Origin, opened all the recommended ports in the firewall, shut off the firewall in the router, nothing helped.

DxDiag

Platform: PC/Origin

Data Center: West or North Europe

Game Modes: Pilot Skirmish, Campaign, Attrition

Internet speed: D:44.68Mbps, U: 8.73Mbps http://speedtest.net/my-result/3752669645

Loadout:

Pilot:

Primary Weapon: Smart Pistol MK5 / Enhanced Targetting

Anti-Titan Weapon: Mag Launcher or Archer

Sidearm: B3 Wingman

Tactical Ability: Cloak

Ordnance: Frag Grenade

Tier 1 KitPower Cell

Tier2 Kit: Minion Detector

Geneder Male

Titan: (I have varied this a lot, tried to include all the combinations used)

Chassis: Ogre or Atlas (usually Ogre)

Primary Weapon: Triple Threat, 40MM Cannon or XO-16

Tactical Ability: Electric Smoke

Ordnance: Slaved Missiles or Multi-Target Missile System (usually Multi-Target)

Tier 1 Kit: Regen Booster

Tier 2 Kit: Big Punch or Survivor (Usually survivor)

Titan Insignia: Winged Skull, Thirteen or 8Ball

Titan OS Voice: Jeeves or Lisa (Usually Jeeves)

Details on what truly is happening: Lost Connection to Server - Connection to server timed out. Only occurs in lobbies and never during a match - I estimate it occurs around 25% of the time following a match. It also happens in the initial private lobby before I've even played - possibly timing out while I'm customising loadouts.

For additional info (@Mods edit this out if it's unnecessary) - I've forwarded the ports specified, I have an Asus RT-AC68U router and my entire network is set up to give my desktop priority. I closed all other programs running bar a few, including disabling AV. No difference.

The issue vaguely reflects a similar problem I had some time ago with TCP packet timeout settings on another piece of software . I might put my desktop in DMZ later and see if that makes any difference, I don't have much hope for that though.

System is i5 2500k/8gb ram/nVidia 570GTX Graphis settings are at 1080 no antialiasing, vsync disabled, anisotropic 2x, lighting high, shadow low, effects medium, all others high.

Update 12/09/2014: Seems like DMZ solved the problem. I played through an entire campaign from start to finish without a single disconnect. Are there any additionl ports that need forwarding for this game or is it disconnecting because I'm behind NAT usually?

Platform: Origin/PC

Data Center: EU West/EU North

Game Modes: Attrition/Hardpoint/Campaign (Thats all the modes I've tryed to play)

Internet speed: http://www.speedtest.net/my-result/3754840004

Loadout:

Pilot:

Primary Weapon: Auto pistol, Carbine, Shotgun

Anti-Titan Weapon: Sidewinder, AHR

Sidearm: Hammond

Tactical Ability: Cloak, Stim

Ordnance: Frag, Satchel, Arch

Tier 1 Kit Stealth, Parkour

Tier2 Kit: Minion Detector

Geneder Male,Femail

Titan:

Chassis: Atlas

Primary Weapon:40mm Cannon, Chaingun, Railgun

Tactical Ability: Vortex, Smoke

Ordnance: Rocket Salvo, Slaved Warheads

Tier 1 Kit Nuclear Ejection, Fast Autoload

Tier 2 Kit Auto Eject

Titan Insignia:Tribal Gliph, No insignia

Titan OS Voice: Jeeves

Details on what truly is happening:  Takes several miutes to get to private lobby, takes around 3+ minutes to connect and most of the time the connection times out. If connection is sucsessfull the level loading screen is displayed for around 5+ minutes and normaly the connection will time out. If the level loads successfully I end up in the latter half of a game. Once game is over I am normaly booted after a long loading screen or if I make it into the lobby for the next game I'm booted during loading. Also if I'm lucky enought to make it into a lobby before a game starts I get booted when I try to open any loadouts/burn card optins. Rarely I manage a coulpe of sesions where load times and connections are fast and succsessful. The most stable game experiance has been when accepting an invite form a friend and joining their game.

I hope this info proves helpful as I realy enjoy titanfall when it works. Good luck

Platform: PC

Data Center: EU West, EU North

Game Modes: Campaign

Internet speed:  473.21 Mbps D / 298.21 Mbps U http://www.speedtest.net/my-result/3759371833  or http://www.speedtest.net/result/3759371833.png

Loadout: 

Pilot:

Primary Weapon: Eva-8 Shotgun

Anti-Titan Weapon: Mag Launcher

Sidearm: hammond p2011

Tactical Ability: Active Radar Pulse

Ordnance: Satchel Charge

Tier 1 Kit: Power Cell

Tier2 Kit: Minion Detector

Gender: Male

Titan:

Chassis: Atlas

Primary Weapon: Plasma Railgun

Tactical Ability: Vortex Shield

Ordnance: Cluster Missile

Tier 1 Kit: Nuclear Ejection

Tier 2 Kit: Survivor

Titan Insignia: Deck of cards

Titan OS Voice: No idea

Details on what truly is happening: In the recent 20 games i've played, after the 1st or 2nd game finishes, I get an error message saying "Lost Connection to the server" 18 times out of 20. This happens in the lobby and it is counting down to the next round. It can happen when i go into the sub menus for selling cards, changing my loadout or me not doing anything at all and just waiting. I have not had a disconnect whilst in the game so far. Hope this helps.

Thanks

Mathew Everett

EA Titanfall Community Manager

http://www.twitter.com/sledgehammer70

Platform: PC

Data Center: tried with both West Europe and North Europe

Game Modes: any game mode

Internet speed: http://www.speedtest.net/my-result/3759704221

Loadout: any loadout

Pilot:

Primary Weapon:

Anti-Titan Weapon:

Sidearm:

Tactical Ability:

Ordnance:

Tier 1 Kit

Tier2 Kit:

Geneder

Titan:

Chassis:

Primary Weapon:

Tactical Ability:

Ordnance:

Tier 1 Kit

Tier 2 Kit

Titan Insignia:

Titan OS Voice:

Details on what truly is happening: absurdly frequent connection time-outs since game update 6. Any game mode, any map, any pilot or titan loadout, any time, any day. It can happen even 4-5 times in a row; usually goes this way: enter a lobby, start the match, complete it then the connection times-out and we have to start from the main menu. It happens in Italy as well as England, France or Germany, there's no difference between being alone or in a premade lobby.

Platform: PC

Data Center: West Europe or North Europe

Game Modes: Campaign, Attrition, Hardpoint, Variety Pack

Internet speed: http://www.speedtest.net/my-result/3761308366

Loadout: (Can you provide a quick detailed look at your loadout, both Pilot and Titan?)

Pilot:

Primary Weapon: R101 / Hemlock / Car SMG / EVA-8

Anti-Titan Weapon: Mag Launcher

Sidearm: B3 Wingman

Tactical Ability: Cloak

Ordnance: Arc Grenade

Tier 1 Kit : Enhanced Parkour

Tier2 Kit: Warpfall Transmitter

Gender : Both

Titan:

Chassis: Atlas/Stryder

Primary Weapon: 40mm / Arc Cannon

Tactical Ability: Vortex Shield

Ordnance: Cluster Missile

Tier 1 Kit : Dash quickcharger

Tier 2 Kit : Big Punch

Titan Insignia: Respawn

Titan OS Voice: Lisa

Details on what truly is happening: Every two or three games, after a match the game disconnects shortly before the launch of the next match with the following error codes : "Connection to the Server Timed Out" / "Server shutting down" / "Lost connection to server".

Platform: PC

Data Center: US East

Game Modes: Attrition, Marked for Death

Internet speed: http://www.speedtest.net/my-result/3765501927

Loadout: 

Pilot:

Primary Weapon: Shotgun

Anti-Titan Weapon: Archer

Sidearm: Autopistol

Tactical Ability: Stim

Ordnance: Satchel Charges

Tier 1 Kit: Quick Reload

Tier2 Kit: Guardian Chip

Gender: Male

Titan:

Chassis: Atlas

Primary Weapon: 40mm

Tactical Ability: Smoke

Ordnance: Cluster

Tier 1 Kit: Autoloader

Tier 2 Kit: Auto-Eject

Titan Insignia: 10 Win Streak (Star broken by a lightening bolt)

Titan OS Voice: Male English Butler

Details on what truly is happening: Games are solo, not in a party.  My disconnects are always immediately after the match ends, before the XP screen loads in.  Some games I get a disconnected from server message.  Others, it says that the server is shutting down.  I also frequently have the game just close right after a match finishes, requiring me to start up again.

Platform: PC

Data Center: US West (50 ms)

Game Modes: Attrition (The only one I've played)

Internet speed: http://www.speedtest.net/my-result/3768857893 

Loadout:

Pilot:

Primary Weapon: R-101C Carbine

Anti-Titan Weapon: Archer Heavy Rocket

Sidearm: RE-45 Autopistol

Tactical Ability: Stim

Ordnance: Frag

Tier 1 Kit Enhanced Parkour Kit

Tier2 Kit: Dome-Shield Battery

Gender: Female

Titan:

Chassis: Atlas

Primary Weapon: X0-16 Chaingun

Tactical Ability: Vortex Shield

Ordnance: Salved Warheads

Tier 1 Kit: Fast Autoloader

Tier 2 Kit: Auto-Eject

Titan Insignia: Hammond Industries

Titan OS Voice: Betty 

Details on what truly is happening: 

Alright, so when I try to play Titanfall with the texture resolution set to "Insane," I can only connect to a match about one in ten times. The game will load for 3+ minutes, then "Retry Connection to Server" when I finally get into the Pilot class select screen, then kick me back to the main menu. This doesn't happen if I set the texture resolution to anything other than "Insane." If it's on "Very High" or lower, I can connect just fine. It's not my rig, as I have heard of people with equal or lesser specs running the game on insane just fine, and when I can get into a game on "Insane," it runs fine. What's causing this?

Platform: PC

Data Center: North Central US (30 MS)

Game Modes: Campaign, Attrition, Hardpoint

Internet speed: http://www.speedtest.net/my-result/3784881568

Loadout: 

Pilot:

Primary Weapon: Smart pistol with enhanced targeting

Anti-Titan Weapon: Archer heavy rocket

Sidearm: RE-45 autopistol

Tactical Ability: Cloak

Ordnance: Arc grenade

Tier 1 Kit: Enhanced Parkour

Tier2 Kit: Minion Detector

Gender: Female

Titan:

Chassis: Stryder

Primary Weapon: Plasma Railgun

Tactical Ability: Electric Smoke

Ordnance: Slaved warheads

Tier 1 Kit: Nuclear Ejection

Tier 2 Kit: Survivor

Titan Insignia: Diamond

Titan OS Voice: Jeeves

Details on what truly is happening: Game freezes for about 10-30 seconds then says "retrying to connect to server" then 5 seconds after that it says "Lost connection to server". I've tried different Data centers, different graphical settings from all low to default. Also getting sound distortion and cutting out throughout games.