Dear Respawn: This is the state of your legacy, the treatment of the community.

I've seen multiple users in the Remnant Fleet Discord come back from the EA Support Chat over the past month with reps telling them that someone is "looking into it." Until we get an official public statement, I assume that nobody is in fact bothering to do anything about it. Any time something is wrong with Apex servers, there's a post about it long before a fix is deployed; they still make it clear that they know there's an issue.