EA app does not see the game

HI @red152lppp Would it be possible to get a bit more information for this?

Would it be possible to get more information on this?

• If on PC, please share a DxDiag and an EA app Error ID
• Did you install the game on your C drive or another drive?
  • If you installed it on a separate drive, does windows have full read/write permission?
• Does this happen to any other users on the device? 
• Did you purchase Titanfall 2 or access it through EA Play Pro?

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!

Hi @EA_Illium

1. if I understood the question correctly, then my computer meets the recommended system requirements

2.Yes, the game is installed on drive C

3.I am the only user of the PC and account

4.I bought the game about half a year ago on Steam, played a little and decided to wait for my friends to buy the game, but now the game won’t start

Hi @red152lppp 

Thanks for this information!

Would it be possible to get a DxDiag and an EA app Error ID

Thanks!

Hi @EA_Illium 

DxDiag file is attached below

Error ID could not be obtained, the error is also attached below