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Well, five days later and four days since they sent me the form e-mail saying they would get back to me in 72 hours. They compound their abysmal customer service in banning people for no reason with the further insult of making us wait days before having the issue resolved. This really is the company they trained wrong as a joke.
Just wanted to add "SAME HERE". Someone tried to buy FIFA 2015 on Origin and Amex denied the purchase (since it was in New Taiwan Dollars). Aparently EA thinks that because a chage was denied that I can't play my games anymore and should be auto banned. This is absoultly dumb. This appears to have been happening for almost a year now.
Password reset and enabled the two-factor (which EA has never mentioned that they added this or that it existed in the first place). Will post back if I ever get this fixed
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