Forum Discussion

Anonymous

Not applicable

11 years ago

Solved

ERROR 401 BYTEVAULT_AUTHENTICATION_REQUIRED

So i literally bought this game like 2 hours ago and i get this errror message "ERROR 401 BYTEVAULT_AUTHENTICATION_REQUIRED" what does this mean ? and how can thisissue be fixed?

Anonymous
11 years ago
This error message is rooted to an issue on your account level, usually if a suspension was performed but we don't have any further information about your account here in this public board. Please contact [email protected] for assistance.

You can find additional information via the following link:
http://help.ea.com/en/article/information-about-banned-or-suspended-accounts

Cheers
Basti

Jimmibay

Not applicable

11 years ago

I just created an account yesterday, and bought Titanfall, and i got the same error, how can i be suspended or banned ?

Spiegelmann

Not applicable

11 years ago

I'm in the same boat, Jimmibay. Apparently it's a issue with Origin and they're looking into it. Guess we need to wait and see...

MrReefer86
Not applicable
11 years ago
Cheers Spiegelmann
I have sent the email now but thanks for letting us know, i too only installed last night and have this error.
Thanks
Anonymous
Not applicable
11 years ago
DAMN!!! thx for your reply, i sent them a panic email thinking i got banned or something, I hope it is just an issue in their end as you have said, cheers!