Forum Discussion

Seasoned Newcomer

1 year ago

Solved

Missing Content Titanfall 2 Jump Start Pack

Yesterday I purchased the Ultimate Edition of Titanfall 2 through steam, however the content from the jump start pack was not on my account when i launched the game. I have already submitted a case last night but thought it would help to make another post here. All help is appreciated.

EA_Illium
1 year ago
Hey @Fishii_Shadows

Thanks for confirming! Can we try the following steps, then try to run Steam and Titan Fall 2 as an admin?

Run the System File Checker tool, then Check for Windows and GPU updates

Steam - Verify in your library

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Thanks!

5 Replies

EA_Illium
EA Staff (Retired)
1 year ago
Hi @Fishii_Shadows, which client did you purchase TF2 from?
Fishii_Shadows
Seasoned Newcomer
1 year ago
Hi, sorry i couldn't respond any sooner, I purchased titanfall 2 on steam
EA_Illium
EA Staff (Retired)
1 year ago
Hi @Fishii_Shadows Thanks for the additional information, to confirm in Steam under properties do you see the Jump Start pack listed?
Fishii_Shadows
Seasoned Newcomer
1 year ago
Yes, it is listed under my properties in steam
EA_Illium
EA Staff (Retired)
1 year ago
Hey @Fishii_Shadows

Thanks for confirming! Can we try the following steps, then try to run Steam and Titan Fall 2 as an admin?

Run the System File Checker tool, then Check for Windows and GPU updates

Steam - Verify in your library

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Thanks!