No connectivity to Titanfall PC servers
Hi, this is in relation to Case ID: 73741724 As per this thread on Steam: https://steamcommunity.com/app/1454890/discussions/0/3119273879031313156/ No one can connect to Titanfall. Rumour has it t...
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Some attention: https://twitter.com/TitanfallBlog/status/1354189163906666497
At least someone, somewhere in the ecosystem knows how to communicate. Every day of EA's silence has been a failure. It takes so little effort to get this right, but EA have created a complex system of silos where no one can talk to anyone else and no one ever seems to talk to us.
I've tried to remain positive, but EA haven't shown an iota of professionalism or customer care. How an organisation deals with difficulties shows how good they are. Anyone can shine while everything is going well. I'm feeling completely let down.
Just got off the phone with EA who verified servers were down. Agent thought it was on their end and said he was going to team for a solution. It sounded as if he had not seen many "official" complaints filed on this particular issue, even tho the message board had many. Who knows what will happen. Probably a good idea for everybody concerned to call EA and request a callback to verify problem documented thru correct channel. Maybe?
