Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

ORIGIN ACCOUNT CREATED INCORRECTLY - PLEASE SOMEONE HELP!

Please can someone help me!

Case Number: 

#27501204
Updated 12 Dec 2016 9:13:41 PM
 
Its quite simpel my origin account was created incorrectly stating that my 22 year old son is now 12 years old not allowing him to play a game that he activated.
 
Peter called me and we got disconnected!
 
Please fix his account: [edit: email address removed] with user id TjRockisBack
 
His birth year is 1994 not 2004.
 
Please assist 
  • @debruinwerner Hi, this isn't something we can directly assist with on AHQ, but it sounds like you were on the right track with support. It sounds like setting up another callback is the way forward, they should be able to get back to the process of clearing this up. 

    Thanks, sorry that we couldn't do more. 

1 Reply

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @debruinwerner Hi, this isn't something we can directly assist with on AHQ, but it sounds like you were on the right track with support. It sounds like setting up another callback is the way forward, they should be able to get back to the process of clearing this up. 

    Thanks, sorry that we couldn't do more. 

About Titanfall Franchise Discussion

Join the community forums and share your experience from the frontier in the Titanfall Games.9,454 PostsLatest Activity: 4 days ago