Forum Discussion
EA_cuervo
Community Manager
2 months agoHey there, this error can usually be fixed by clearing the temp files and deleting the license folder:
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
- DumbsterJedi2 months agoRising Novice
Nope, didn't work.
- EA_cuervo2 months ago
Community Manager
Sorry to hear that. Can you please try reinstalling the game directly from the EA app while running the EA app as admin? Once that's done, make sure to launch the game from the EA app library, instead of using the desktop icon.
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