Forum Discussion

leenipaps's avatar
leenipaps
11 years ago
Solved

Origin Fix - "You must be online when logging in for the first time"

I am having problems logging into my origin account 
  • kjhforgotten's avatar
    kjhforgotten
    9 years ago

    What worked for me was deleting some files from my computer that had been downloaded the same day Origin wouldn't let me log in. just type in uninstall program into your computer's search and uninstall what you don't want. BE CAREFUL YOU DON'T UNINSTALL A NECESSARY FILE! 

Saturn-Sublime's avatar
Saturn-Sublime
6 years ago

Same problem, worked before the latest update, will not after. I have disabled firewall and antivirus, cleared every cache, reinstalled nothing works. 

cofmann's avatar
cofmann
Icon for DICE Team rankDICE Team
6 years ago

Are you online in Origin?  @Saturn-Sublime  

What you can try is clearing Origin cache. Let us know if that helps! 

/Atic 

  • Saturn-Sublime's avatar
    Saturn-Sublime
    6 years ago
    @EA_Atic I cannot even sign in to Origin as it says online login currently unavailable I can log in fine via the website though. So far I have reinstalled origin, cleared origin cache, checked permissions in firewall and antivirus, completely disabled firewall and antivirus, checked my clock was the correct time, reset network settings, checked proxy settings in internet options and deleted all origin games in case something connected to them was causing the problem. I close all origin processes after each new attempt to no avail. Thanks for the reply though, I appreciate it.
  • El-Barton67's avatar
    El-Barton67
    6 years ago

    @EA_Atic

    I can log in online, but not through the Origin app.

    I have cleared the Origin Cache

    I have cleared the Browser Cache

    I have uninstalled and reinstalled Origin

    I have restarted my PC

    I am online (duh, I am posting here)

    I need help!

    • El-Barton67's avatar
      El-Barton67
      6 years ago

      Got it to work from another thread.  I had to:

      1. Uninstall origin completely. Leave your games, just Origin.

      2. Google search Origin Download. Use the filehippo link, should be build 10.5.41.27263

      3. Download and install, go to settings and disable automatic game and Origin updates. Sign in and play

      Note: I had to side step another download that they tried to push to me (brave browser) before I got to the Origin downloader.

       

      • Fissterr's avatar
        Fissterr
        6 years ago

        This did it!!! After a bunch of attempts! THANK YOU STRANGER!!!!

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