Forum Discussion

12 years ago

PC Titanfall Direct x install error

Game gets to 99% installed and fails due to direct x. Direct x is up to date. my video card is up to date. My system far exceeds minumum requirments. I have deleted all temp files. My computer has been restarted. The game will not install since it is giving the error on an install (from what i can tell) that is not needed. I am running windows 8.

03/11/14 09:53:07: dxupdate: Currently C:\WINDOWS\SysWOW64\x3daudio1_0.dll is newer than the one being installed.
03/11/14 09:53:07: dxupdate: DirectXUpdateInstallPlugIn(): Registering: XACT2_1_x86.inf - [DllRegisterServer]
03/11/14 09:53:07: dxupdate: RegisterDLL(): C:\WINDOWS\system32\xactengine2_1.dll is registered successfully.
03/11/14 09:53:07: dxupdate: -----
03/11/14 09:53:07: dxupdate: DirectXUpdateInstallPlugIn(): Installing Apr2006_XACT_x64.cab...
03/11/14 09:53:07: dxupdate: DXCheckTrust(): C:\PROGRA~2\ORIGIN~1\TITANF~1\__INST~1\directx\redist\Apr2006_XACT_x64.cab is trusted.
03/11/14 09:53:07: dxupdate: Extracted file C:\Users\Nikias\AppData\Local\Temp\DX48FA.tmp\apr2006_xact_x64.inf from cab
03/11/14 09:53:07: dxupdate: DirectXUpdateGetSetupInformation(): DirectX Version: 4.09.00.0904.0
03/11/14 09:53:07: dxupdate: CheckDependency(): no dependency.
03/11/14 09:53:07: dxupdate: DirectXUpdateGetSetupInformation(): Section [4.09.00.0904.0-4.09.00.0904.0_WinNT@64] is being installed.
03/11/14 09:53:07: dxupdate: Extracted file C:\Users\Nikias\AppData\Local\Temp\DX48FA.tmp\xact2_1_x64.cat from cab
03/11/14 09:53:07: dxupdate: Extracted file C:\Users\Nikias\AppData\Local\Temp\DX48FA.tmp\x3daudio1_0.dll from cab
03/11/14 09:53:07: dxupdate: DirectXUpdateInstallPlugIn(): SetupIterateCabinet() failed, error = 5.
03/11/14 09:53:07: dxupdate: DirectXUpdateInstallPlugIn(): Unable to iterate through C:\PROGRA~2\ORIGIN~1\TITANF~1\__INST~1\directx\redist\Apr2006_XACT_x64.cab. The file may be damaged.
03/11/14 09:53:07: dsetup32: CSetup::InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
03/11/14 09:53:07: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn() failed.
03/11/14 09:53:07: dsetup32: start finalizing: phase: 256 - 256, total: 0 - 83
03/11/14 09:53:07: dsetup32: DXRemoveFile(): Unable to remove C:\Users\Nikias\AppData\Local\Temp\DX48FA.tmp.
03/11/14 09:53:07: dsetup32: CleanUpDirectory(): GetFileAttributes() failed, error = 5.
03/11/14 09:53:07: dsetup32: CleanUpDirectory(): GetFileAttributes() failed, error = 5.
03/11/14 09:53:07: dsetup32: CleanUpDirectory(): GetFileAttributes() failed, error = 5.
03/11/14 09:53:07: dsetup32: C:\Users\Nikias\AppData\Local\Temp\DX48FA.tmp will be removed at reboot.
03/11/14 09:53:07: dsetup32: Installation ended with value -9 = Internal or unsupported error

24 Replies

EA_David
Community Admin
12 years ago
I did see a person encountering a similar issue during the Beta. Their reported fix was to so the following:

Step 1. Goto your Titanfall folder > _Installer > directx > redist. Remove all .cab files (delete them) while leaving the .dll and .exe files
Step 2. Copy your directx folder and place it in the __Installer folder (Or the main game directory).
Step 3. Install through Origin (If this doesn't work the first time repeat it at least 3 more times)
Masondune
12 years ago
i do not show any .cab files.
where would I find my direct x folder
@eadavid wrote:
I did see a person encountering a similar issue during the Beta. Their reported fix was to so the following:

Step 1. Goto your Titanfall folder > _Installer > directx > redist. Remove all .cab files (delete them) while leaving the .dll and .exe files
Step 2. Copy your directx folder and place it in the __Installer folder (Or the main game directory).
Step 3. Install through Origin (If this doesn't work the first time repeat it at least 3 more times)
EA_Barry
Community Manager
12 years ago
Right click on the game in Origin and choose Repair Game. This will check for missing or corrupt files. Once complete the CAB files should be present and uncorrupted, allowing the DirectX install to complete.
platinump4f
12 years ago
This works for me.
EA_Barry
Community Manager
12 years ago
@platinump4f

For clarity, are you referring to my post or eadavids' post above?
NinjaNerd56
12 years ago
I can confirm that 'right-click / Repair' works.
Installed from PC-DVD ROMs in sealed package, delivered by UPS this morning from Amazon.
Got the DirectX error, found suggestion here, performed, and game is ready to Play.
System is:
Intel I5-4430
12GB RAM
WD Caviar HD
nVidia GTX 650Ti 2GB
Windows 8, all patches and updates applied. (not 8.1 !)
Anonymous
12 years ago
@ Eabarry
this didn't work. I tried it twice.
Anonymous
12 years ago
\Titanfall\__Installer\directx\redist
goto that folder and delete all the cab files, seems to have worked for me.
Anonymous
12 years ago
right click repair didnt work and there werent any cab files other options?
have the same problem
neopheX
12 years ago
Just got a crash in titanfall for the first time :\ I was smashing em too had 7 titan kills and 18 pilot kills and 3 deaths.. anyone able to diagnose this? Seem's DirectX is the issue here? Seems like this is an known issue?
PC SPECS:
MOBO: Rampage IV Extreme
CPU: 3930K @ 4.9ghz
RAM: 32GB G.SKILL 2466mhz
GPU: GTX 780 Ti Classified (SLI) 1380mhz (only use one during game as Titanfall doesn't completely support it)
Problem signature:
Problem Event Name: APPCRASH
Application Name: TitanFall.exe
Application Version: 1.0.0.0
Application Timestamp: 530b9c18
Fault Module Name: materialsystem_dx11.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 530d6142
Exception Code: c0000005
Exception Offset: 00000000000f1890
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: 9666
Additional Information 2: 966672b34d887ab80222efb80fc89bf1
Additional Information 3: 95c3
Additional Information 4: 95c3ebdaf79b79e93287848ae6dfc52d