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Anonymous's avatar
Anonymous
12 years ago

Re: Connection issue; "Failed to get token from Origin." & Infinite "Retrieving matchmaking list" loop.

I'm starting to side with hooeejedi, over here!

$280 for this game (CE)... then $30 for the guide... And I can barely get in to play.

When i DO get in to play, i'm interruped between 2-6 times (EACH ROUND!!) with a message about trying to reconnect to the server which causes my game to freeze up for 5-6 seconds at a time! (which equals instant death in a firefight).

I'm on  a 50mb connecttion and have a 50s - 60s ping! There's no excuse for this!

I tried "eakristi's" solution... Now I don't seem to get the "Token" error, but instead it "can't find a data center".....


now i'm trying "eadavid's" solution of repairing the game... (the second time i've had to repair this d*mned thing)....

I'll let you know how it goes....

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    I've had this frustratring error so many times, like everyone else here. Day 1 was surprisingly fine, then from March 12 till now it has progressively gotten worse. This morning, it had gotten so bad that the "Failed to get token from Origin" message would pop up the second the main menu did, and then would infinitely loop everytime I closed the error. I had contacted EA and spoke with a represenative via live chat and had tried all of the following:

    Restarting Computer

    Restarting Router/Modem

    Reinstalling the game/Origin

    Repairing in Origin launcher

    Running as administrator

    Disabling firewalls

    Flushing DNS

    Renewing IP Address

    Deleting temp files

    Opening/Forwarding appropriate ports

    and finally, it wasn't until the last method did I notice some improvement. I was told to go to Network and Sharing and enable "NetBIOS over TCP/IP" under the TCP/IPv4. After I did that, I no longer got the infinite loop at the main menu, and I could actually get into some games. However, It seems that there is still a 50% chance that each game I go into will give me the "failed to refresh token from Origin" error. This is absolutely unacceptable, but expected, from EA.

  • Anonymous's avatar
    Anonymous
    12 years ago

     This is absolutely unacceptable, but expected, from EA.

    I like you. 

    My roomate and I have this same issue. Sometimes he gets kicked out sometimes I do.  Just depends on when ever EA decides to troll us i guess? 

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