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Anonymous's avatar
Anonymous
12 years ago
Approved

Re: Japanese language not supported for Hong Kong/Taiwan Region?

It seems your issue is different from the usual dash issue for language swapping.

We'll escalate it to the Origin and Studio teams, and come back to you when we have more information.

10 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    @duzja22: you're in a different situation, it seems the version you've purchased is English only (probably an online retailer?), which wouldn't allow a language swap.

    If you want a version with other languages, get a refund for your game and purchase a worldwide version. 🙂
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    how can i get a refund ? at the seller ? or where ? my cousin bought this for me as a birthday present!


  • @eafrancois wrote:

    It seems your issue is different from the usual dash issue for language swapping.

    We'll escalate it to the Origin and Studio teams, and come back to you when we have more information.


    @eafrancois

    ok thanks for your attention

    Anyway, I just contact the support about this then they check my order no. and said I have an English version which surprise me that I could change to any language but except for Japanese only.

    Yesterday, I test by changing to Russian version by type -language Russian and It change everything to Russian (Voice , Text). So I wonder that what kind of version do I have , as I said I purchase directly from Origin.

    Digression, maybe any luck that will happen like BF3? (that there's a video that guys could play it on JP version by using language pack)

  • Hi. I also bought a multi-language copy, which supports French English Italian Spanish Portuguese German Polish  Russian Korean Japanese and Chinese ( spelled Tchinese ). I have all the files which correspond to the language in the VPK folder. Every language is working fine with the -language "X" command BUT Japanese. Japanese is the only one who just basically runs as English, just like the command -language english and -language japanese had the same effect.


    I hope you guys at EA will look further into it.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    What store did you purchase the game from? If Origin, from what country?
  • Hi. I bought this game on Origin France. Though, all my friends bought this game from differents websites, and despite that, they still all have the japanese language issue even though Japanese was availiable when they purchased it. I strongly believe that this is just an error, and this can be fixed somehow, because, as my friends, I have all the japanese related files in my game folder. -language japanese just triggers as -language english, if the command was incorrect, the game would not lunch at all, but it does lunch in english.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    @NotoSensei wrote:

    Hi. I bought this game on Origin France. Though, all my friends bought this game from differents websites, and despite that, they still all have the japanese language issue even though Japanese was availiable when they purchased it. I strongly believe that this is just an error, and this can be fixed somehow, because, as my friends, I have all the japanese related files in my game folder. -language japanese just triggers as -language english, if the command was incorrect, the game would not lunch at all, but it does lunch in english.


    How did you purchase it exactly? I don't see it in your transaction history. Did you perchance purchase it from another website and then register it on Origin?

    I'd need the name of the websites your friends purchased their versions of the game from, for investigation.

  • I have been following this a bit and I do hope you guys can come to a conclusion as to what the issue is. I have also experienced all languages working except for Japanese.

    I purchased my copy as a digital download from Amazon. I live in the US. I have all the VPK files for Japanese. 

    I have tried:

    -language Japanese

    -language japanese

    -language "Japanese"

    -language "japanese"

    I have tried updating Origin. I have tried to shut down origin, then delete all temporary files to start fresh. I tried changing my Origin locale to Japanese.

    I believe that something is blocking the script from running. It could be based on location, but it doesn't make sense if my version can run all other languages and that is the only one that doesn't work.

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