Re: key

@Kaji_Fitzpatrick Hi, hopefully we can get this cleared up. 

The codes are one-use-only, so it's working as intended that you can't enter them again. However your game should still be playable, log into the same Origin account that you played the game on initially, and launch the game from the panel in your library. 

It sounds like your initial issue still remains, so there are a few things you can try. Right-clicking the game panel will give you the option for a repair, try that to start.

If this is ineffective, can you post your dxdiag info? Hopefully it'll reveal where the issue lies, in any case it should help. 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.