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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

Re: [PC]Error when trying to run free trial!

@wolfleader101 @RaS3ti Thank you for the screenshot and extra info. So it sounds like Origin is referencing the wrong content when you add the trial, leading to some very understandable confusion. 

I tested this a few times on my end with some free accounts and it correctly added the Titanfall 1 trial, so I'll guess that this is only affecting some regions. Can I check where you're posting from? I don't need specifics, but just the country/region should suffice. 

Thanks again.

8 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    Thank you. This is proving fairly difficult to replicate, and I check if you participated in the TF|2 trial back last December?

    If you have an alternative account can you grab the Titanfall 1 trial on that account?

  • Anonymous's avatar
    Anonymous
    9 years ago
    UK in my case.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    Can I check if you played in the TF2 trial a few months back? 


    Thanks for the info, after looking into it further region doesn't seem to be a factor. Hopefully we can find if the previous trial was a factor.

  • Anonymous's avatar
    Anonymous
    9 years ago

    No I didn't play the trial previously, I was going to play this one to decide if I would buy the Titanfall2/BF1 bundle during publisher sale...that ended because this trial didn't work in time...

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